In a move to revolutionize device care, Servify has partnered with AT&T to bring advanced device protection and lifecycle management services to AT&T customers. Announced on May 20, 2025, this collaboration integrates Servify’s AI-powered post-purchase service platform with AT&T’s offerings, aiming to provide seamless after-sales support and innovative device care solutions.
Servify’s platform is known for streamlining repairs, claims, and device management with real-time analytics and KPIs, ensuring customers get the most out of their devices. For AT&T customers, this means better protection plans, faster support, and an overall improved experience—whether you’re safeguarding a new smartphone or high-end headphones like the Dr. Dre Beats Solo3.
Business Protect
AT&T Business Protect Overview
AT&T Business Protect is a new device protection feature for Business customers that focuses on extended warranty and accidental damage coverage. It includes two plan options: Standard and Advanced, each with four tiers based on device type and cost.
Standard Plan Features
- Coverage: Extended Warranty only
- Claim Limits: Unlimited per year (limited to device MSRP)
- Deductibles: $0 for repairable claims, $99 for total loss
- Devices Covered/Charged: 1
- Enrollment Period: 30 days from device purchase
- Coverage Term: Month to month until canceled
- Products Covered: Mobile Phones, Tablets, PCs, Hotspots, Modems
Advanced Plan Features
- Coverage: Extended Warranty + Accidental Damage
- Claim Limits: Unlimited per year (limited to device MSRP)
- Deductibles: $0 for repairable claims, $99 for total loss
- Devices Covered/Charged: 1
- Enrollment Period: 30 days from device purchase
- Coverage Term: Month to month until canceled
- Products Covered: Mobile Phones, Tablets, PCs, Hotspots, Modems
Special Promo for AT&T Business Customers
As part of this partnership, AT&T is offering an exclusive deal for Business Customers (CRU). With a new smartphone activation, you can get $1 off Business Protect Advanced for 6 months. Here’s the breakdown:
- Business Protect Advanced: $9.00/mo. (now $8.00/mo. with the offer)
- Business Protect Advanced (lower tier): $6.00/mo. (now $5.00/mo. with the offer)
- Max Discount per Line: $6.00
Offer Details:
- Applies to new smartphones (non-port and port) and upgrades.
- Requires activation on any postpaid voice plan.
- Valid for 24, 30, and 36-month installment plans, 2-year and 3-year contracts, or 0-term plans (BYOD excluded).
- Customers must enroll in Business Protect Advanced within 30 days of smartphone purchase to qualify.
This partnership builds on Servify’s growing U.S. presence, following their collaboration with Thumb Cellular in 2023. For AT&T customers, it’s a step toward smarter device management—perfect for those looking to protect their investments in 2025’s top devices. Stay tuned for more updates on device protection and wireless deals at mobilewiseguy.com!
| Product | Business Protect Advanced |
Apple Care+ |
Care+ |
Phone Protection |
|---|---|---|---|---|
| # of Lines | 1 | 1 | 1 | 1 |
| Price | $6.00 & $9.00 | $3.99 – $9.99 | $3.00 – $13.00 | $4.25 & $7.95 |
| Deductible | $0 | $29 or $99 | $25 – $275 | $19 – $279 (8 tiers) |
| Hardware Issues (Mechanical Breakdown) |
Yes | Yes | Yes | No |
| Accidental Damage (ADH) |
Yes | Yes | Yes | Yes |
| Loss and Theft | No | No | No | Yes |
| Battery Replacement | Yes | Yes | Yes | Yes |
| Fulfillment | Next Day or Walk-In | Next Day or Walk-In | Next Day or Walk-In | Next Day or Walk-In |
| In-Store Options | Apple & Samsung Certified Centers | Apple Certified Centers | Samsung Certified Centers | Some VZW Stores & Asurion Store |
| Number of Claims | Unlimited | Unlimited | Unlimited | Unlimited |
| Global Coverage | Yes | Yes | No | No |
/ April 2025 /
BUSINESS PROTECT | PRICING EXAMPLE
$800 device MSRP threshold used to determine Tiers 1-2 or 3-4
| Tiers | Partial list of key covered devices* | Standard Monthly charge |
Advanced Monthly charge |
|---|---|---|---|
| Tier 1 | Samsung Galaxy A13 / A14 5G / A15 5G / A51 / A51 5G | $2.00 | $6.00 |
| Tier 2 |
Apple® iPhone® SE / Samsung Galaxy A35 / A35 5G / A52 5G / A53 5G / A54 5G Moto G Stylus 5G 2023 / 2024 |
$2.00 | $6.00 |
| Tier 3 |
Apple® iPhone® 13 mini Samsung Galaxy XCover6 Pro / S22 / S23 / S23 FE / S24 Google Pixel 7a / 8a Sonim XP 10 |
$4.00 | $9.00 |
| Tier 4 |
Apple® iPhone® 13 / 13 Pro / 13 Pro Max / 14 / 14 Pro / 14 Pro Max / 15 / 15 Pro / 15 Pro Max / 16 / 16 Pro / 16 Pro Max Samsung Galaxy S22 Ultra / S23+ / S23 Ultra / S24 Ultra Galaxy Z Flip 4 / 5 / 6 Galaxy Z Fold 4 / 5 / 6 Moto RAZR+ 7 Pro / 8 / 8 Pro / 9 Pro / 9 Pro XL Google Pixel 7 / 8 / 8 Pro |
$4.00 | $9.00 |
