Category Archives: Solution Provider

Solution Provider: Expert Business Telecommunications & Wireless Support

The Solution Provider category on Mobile Wiseguy is dedicated to helping businesses navigate the complex world of telecommunications with expert guidance and tailored solutions. As an AT&T Solution Provider, Curtis Matthews offers businesses a streamlined approach to managing their wireless services, from new activations and device upgrades to business fiber, cybersecurity, and FirstNet solutions.

This section provides valuable insights on how businesses can optimize their AT&T services, take advantage of exclusive promotions, and receive personalized, one-on-one support instead of dealing with traditional customer service channels. Whether you’re a small business or an enterprise, our expertise ensures you get the right solutions to enhance connectivity, improve efficiency, and reduce costs.

Explore resources, case studies, and expert recommendations to make informed decisions about your business telecommunications needs. Partner with a trusted AT&T Solution Provider and take the hassle out of managing your business wireless services.

For direct assistance, contact Mobile Wiseguy today and experience a smarter way to handle your AT&T business account.

AT&T, AT&T Business, Mobile Devices, Mobile Wiseguy, Solution Provider, Verizon Wireless, Wireless Plans

How I Use Google Voice Voicemail for Unified Voicemail on AT&T and Verizon Phones

October 2, 2025 Curtis Matthews

How I Use Google Voice Voicemail on AT&T and Verizon Phones

Managing multiple phones across different carriers brought some challenges for me—especially when voicemails were scattered between devices. Google Voice offers a great way to unify voicemail, even if your devices are split between AT&T and Verizon.

My Experience

I was having issues where the native voicemail from my AT&T and Verizon phone numbers would sometimes pick up if I did not answer or rejected the call. This fragmented my voicemail and made tracking missed messages difficult. I only wanted Google Voice voicemail to pick up so I could have a centralized inbox.

Additionally, I set Google Voice to prefer Wi-Fi and mobile data for seamless calls and visual voicemail access. However, on my Samsung Galaxy S25 Ultra on AT&T, the ringtone was only using notification alerts and could not be changed, which made it hard to distinguish incoming calls. I also found better cellular reception with the regular AT&T service, which improved call quality.

Setting up call forwarding from my AT&T and Verizon numbers to Google Voice resolved both the voicemail and ringtone issues, allowing me to manage Google Voice across all my devices—computers, tablets, laptops, and multiple phones—with ease and better call handling.

Why I Use Google Voice for Voicemail Unification

If you juggle two phones—one with AT&T and one with Verizon—Google Voice lets you consolidate your voicemails into one inbox. This is especially useful for professionals, consultants, and frequent travelers who manage multiple lines.

How I Set Up Conditional Call Forwarding on AT&T

To make sure all missed calls route to my Google Voice voicemail, I activated conditional call forwarding on my AT&T phone by dialing these codes (substitute GVNUMBER with your full Google Voice number):

Unanswered calls: *61*GVNUMBER#
Phone unreachable: *62*GVNUMBER#
Busy line: *67*GVNUMBER#

Each code needs to be dialed separately with confirmation tones following. This setup ensures only my Google Voice voicemail picks up under these conditions.

How I Set Up Single-Step Forwarding on Verizon

On my Verizon phone, setup was simpler—I dialed *71 plus my Google Voice number, which activates conditional forwarding for unanswered, busy, or unreachable calls.

After dialing, I tested forwarding by calling my Verizon number from another device to ensure voicemail routed correctly. If I ever need to disable forwarding, I can dial *73 or adjust settings on my Verizon account portal.

How I Manage Data Use and Troubleshoot

I make sure my Google Voice number isn’t linked in the app to avoid call routing loops or conflicts.
I set Google Voice to prefer Wi-Fi and mobile data for calls and visual voicemail access.
If calls don’t route correctly, I check my carrier app or contact support to confirm forwarding is active.

Summary Table of How I Use Forwarding

Carrier	Forwarding Code(s)	What It Does
AT&T	61GVNUMBER# (Unanswered) 62GVNUMBER# (Unreachable) 67GVNUMBER# (Busy)	Forwards missed calls to Google Voice voicemail
Verizon	*71GVNUMBER (All missed calls)	Forwards missed calls to Google Voice voicemail

Using Google Voice with these forwarding setups means all my missed calls from both AT&T and Verizon go directly to my Google Voice voicemail, making call and message management seamless and simple.

How to Turn Off Google Voice Call Forwarding Features

Note: This describes how I turned off forwarding for my Google Voice number. The instructions below should work to turn off call forwarding for any phone number on AT&T or Verizon networks.

AT&T: Dial ##21# and press Call. You should hear a confirmation tone indicating all call forwarding is disabled.
Verizon: Dial *73 and press Call. Wait for the confirmation tone to know that forwarding is turned off.

These codes deactivate all conditional and unconditional call forwarding, stopping calls from being forwarded to Google Voice or any other number.

AT&T, AT&T Business, iPhone, Mobile Devices, Solution Provider, Wireless Plans

The Smart Way to Manage AT&T Wireless for Your Business and Save Money

September 17, 2025 Curtis Matthews

By Curtis Matthews – Telecom Manager | Mobilewiseguy.com

As a telecom manager, one of the first things I do when reviewing a company’s wireless account is cut through the waste and confusion. Most telecom management companies charge high fees for this service. I don’t. I know the AT&T system inside and out, and I make sure my clients get the best deal without overspending on unused lines or overpriced plans.

Identifying Wasted Wireless Lines

Recently, I reviewed an account with 50+ unused lines that had been active but unused for more than six months. That equals thousands of wasted dollars. My first step is always eliminating those extra lines so businesses only pay for what they actually use.

The Hidden Cost of 2-Year Contracts

This client was also signing 2-year contracts on new phones. The issue is this: on current AT&T plans like Unlimited Your Way or Mobile Select, a contract adds $25 per month to the line for the full 24 months. This is how AT&T subsidizes phones, and over time it adds up fast.

Example: iPhone 16e

2-Year Contract: $0.99 upfront, plus $25 extra per month on the plan. After 24 months, that’s $600.99 (plus tax on $0.99).
Installments (24 months): Plan stays the same. $2.99 x 24 months = $71.76 (plus tax on $599.99 retail price). Most AT&T promotions (and most carrier promotions in general) are tied to installment plans, making this the more cost-effective path for many businesses.

The difference is huge when managing dozens or hundreds of wireless lines.

You can see all current AT&T business device prices here for both installment and 2-year contract options. These are base prices only and do not include promotional offers. Most promotions are applied through installment plans.

Going Beyond Standard Telecom Management

Most “telecom management companies” only generate reports and charge fees without addressing wasted lines or costly contract terms. They miss hidden charges and plan increases that slowly eat your budget.

I do things differently. I specialize in optimizing every AT&T wireless plan, every line, and every device purchase so your business saves money. In some cases, turnkey retention plans are available that can reduce costs on 2-year contracts if the account qualifies. I know exactly how to spot those opportunities and request them for my clients.

Why Work With Me

If you’re paying more than you should for wireless service, I’ll help you save — without adding extra management fees. I deliver real wireless savings by managing accounts smarter than most other companies in this field.

Mobile Wiseguy, Solution Provider

Introducing GangsterMobile.com – The Real Wireless Truth Without the Fluff

August 11, 2025 Curtis Matthews

New site announcement: I’ve launched GangsterMobile.com — a straight-talk hub exposing what really happens in the wireless industry and how to protect your business from bad promos, fine print, and slow-roll support.

Why I Built GangsterMobile.com

After decades in wireless, I’ve seen the same problems over and over: confusing offers, moving targets, and support that wastes your time. GangsterMobile.com exists to document the issues with receipts, translate carrier jargon into plain English, and show practical fixes businesses and consumers can actually use.

What You’ll Find There

Real case studies: step-by-step breakdowns of billing errors, porting failures, device return traps, and more.
No-fluff explainers: simple guides that cut through fine print and outline your best options.
Workarounds & checklists: concrete actions to avoid common pitfalls before they cost you time and money.
Industry analysis: what changed, why it matters, and how to stay ahead.

Who It’s For

If you manage business wireless lines, are planning upgrades, or just want the truth about carrier promos and processes, GangsterMobile.com was built for you.

Start Here

Visit GangsterMobile.com and bookmark it.
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Need Hands-On Help With AT&T Business?

I’m still your point of contact for upgrades, new lines, and account support. When you need a consultant to cut through the noise, start here: WirelessConsultant.net.

Mobile Wise Guy