How to Switch Carriers Easily

Step-by-step guide to unlocking your phone and switching wireless providers. Move your number and service without hassle using this quick guide. For carrier-specific porting info, see our detailed porting page.

Step 1: Check If Your Phone Is Eligible & Unlocked

• First, make sure you have paid off your phone and your account remains in good standing.
• Next, contact your current carrier to request an unlock if your phone is still locked.
• Most carriers unlock your phone for free once you meet their requirements.

Step 2: Gather Your Account & Porting Information

• Collect your account number (not just your phone number) from your current carrier.
• Write down your account PIN or Number Transfer PIN.
• Double-check your billing address and name as they appear on your account.

Step 3: Choose Your New Carrier & Plan

• Research coverage, pricing, and features to find the best fit for your needs.
• Confirm that your current phone works with the new carrier by checking network compatibility.
• Decide whether you’ll bring your own device or purchase a new one.

Step 4: Start the Porting Process

• Share your account number, PIN, and other details with your new carrier.
• Request to port (transfer) your existing number to the new service.
• Remember, do not cancel your old service until the port is complete to avoid losing your number.

Step 5: Wait for Porting to Complete

• In most cases, wireless ports finish in 1–24 hours. Landline ports may take several days.
• Your new carrier will notify you as soon as the port is successful.

Step 6: Test & Finalize

• Test calls, texts, and data on your new carrier to ensure everything works as expected.
• After confirming service, cancel your old account if it hasn’t been closed automatically.
• Return or trade in your old device if your previous carrier requires it.

Extra Tips for a Smooth Switch

• Always double-check your account information to avoid porting delays.
• Disable any “Number Lock” or port protection features before you begin the process.
• Back up your contacts, photos, and messages before switching to a new carrier.
• Keep your old SIM card active until you confirm the port is complete.

Summary

Switching carriers and porting your number is straightforward if you unlock your phone, gather your account info, and follow each step. Use our linked porting resource for carrier-specific help and avoid common pitfalls!