Common problems with managing mobile healthcare employees
.Difficulties getting last-minute visits to workers
.Finding the nearest person to a location
.Accountability of mobile nurses and staff
.Providing proof or duration of service performed
.Payroll accountability when staff manually track their own hours
.Optimizing schedules for additional jobs in a day
.Wasted or lost time spent on manual data entry
.Loss of sensitive client information
.Delays in getting time-sensitive data
.Ensuring that processes and company standards are upheld (checklists and workflows)
.Tracking medical equipment, staff, and emergency vehicles in the field
21st Century Cures Act
On December 13,2016 The 21st Century Cures Act was signed. This includes a wide range of measures intended to streamline the U.S. healthcare industry, bringing better, more efficient care to citizens.
Among these measures, Section 12006 incentivizes all states implement an Electronic Visit Verification (EVV) solution to manage their Personal Care Services by January 1, 2020, and for all other Home Healthcare services by January 1, 2023.
EVV system must verify the following:
Date of services
Location of service
Individual providing service
Type of service
Individual receiving service
Time the service begins and ends
States that do not have EVV requirements in place by January 1, 2019 for personal care services and January 1, 2023 for home health care services will face an escalating reduction in the federal medical assistance percentage (FMAP).
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HIPAA and EVV Solutions
.Intelligent Tracking: Pick up the exact GPS locations of employees. See routes traveled for mileage reports and reimbursements.
.Wireless Forms: Replace paper forms and manual processes with Photo Capture, built-in calculation tools, and emails for nearly instant digital receipts. Log activities, customize prebuilt form templates that are tailored to healthcare, and eliminate unnecessary printing.
.Mobile Timekeeping: Employees can clock in and out from any mobile device. Time, date and location stamps are tagged and stored in user history.
.Work Order Management: Work order information is available on the spot. Send job information to employees, track progress, and manage workloads in near real-time. Reduce travel and labor costs, streamline communication, and make operations more efficient.
.Fleet Tracking: See alerts, positions, and reports about work vehicle usage.
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