Archive for the ‘Warranty’ Category
The Blackberry VM-60s5 Speaker Phone Bluetooth works with any Bluetooth enable phone. I purchased one because I really wanted to use this device when we drove to Orlando. I am rented a few DVDs so we can watch on my laptop for the drive. The laptop screen is large and clear but the volume stinks in the car especially on the highway with the road noise.
The Blackberry VM-605 Bluetooth has a FM feature that plays the audio throughout the automobiles audio system so I was going to get a virtual surround sound laptop experience, no more low audio problem. I can also play Pandora and my saved music from any Bluetooth cell phone or Bluetooth devices with media capabilities.
The voice quality is good out of the built in speaker in the VM-605 device. The audio through you cars audio system depends on what stereo you have in the car. The audio in the Blackberry Bluetooth VM-605 states high fi not stereo quality.
The drive to Orlando was not like I hope for it started out good using the VM-605 for voice calls but when I used the FM feature the reception was terrible I had to remove the VM-605 Bluetooth from my visor and place it next to my car stereo for it to get reception on the FM stations. I was so upset that my plans were ruined the FM did not work properly the whole trip and I numerous other FM frequencies with no better results.
When I got back from my trip I tried to contact Blackberry for the warranty, they told me that they do not warranty the device the store I purchased the device from has to give me a year warranty. When I contacted the store they informed me that I had the warranty with Blackberry. The paperwork that comes with the Blackberry Bluetooth did not have any contact information concerning warranty. I was mad at this time so I contacted the store and told them to show me where the warranty was with Blackberry and how to get a warranty exchange, they could not figure it out themselves so they contacted their suppliers which was a company out of Miami call CCM and they said that they would honor the warranty.
It has been almost 30 days now and I am still waiting for a my new VM-605 Bluetooth device. I am using the Blackberry VM-605 as a speaker phone and it works perfect as a speaker phone mounted on my visor but the FM option still sucks. I am hoping the new device will work better with the FM option so I can listen to my Pandora in Hi Fi and watch movies with my laptop through out the cars speakers.