Mobile Wiseguy
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Archive for the ‘Sprint’ Category
wireless carrier numbers for 2009
Last year the wireless industry posted some mixed numbers. AT&T the second largest wireless provider end the year with the most new additions and the number one provider in size Verizon wireless came in a close second in new subscribers in the last quarter of 2009.
Fourth quater numbers 2009
ported new number to Sprint
Yesterday I changed my Sprint wireless phone number. I had a Dade County Florida number with a 305975xxxx and wanted a Broward County cell number.
I could have called Sprint and ask them for a number change since I now reside in Broward County and opened my account years ago in Dade County. They would have done a number change with no cost because of the new location I live in but I wanted a cool number and decide to find the number first. Sprint would not have giving me a choice of numbers to pick from free and the choices would not be as good as I could find myself.
So I activated a at&t prepaid account. The new account allowed me to pick from a list of phone numbers. I found a few good phone numbers like 954xxx9999, 954xxx1234 and 954xx55555. The number with the 5s has 6 5s in the number so that is the one I picked to activate. It did not matter what prepaid plan to pick, I would never use this number on at&t. I did not even have to put money into the prepaid account.
I called Sprint after I got the number and told them what I wanted to do. I wanted to replace the existing 305 # with the new 954 # that I have on at&t. The representative at first said I could not do this because I would need to open a new Sprint account. I asked her to check and after being on hold she proceed to try and help me port the number but said she was having trouble so I got transferred to the department that does the porting of phone numbers for Sprint.
The new Sprint representative asked me the normal questions what number I am porting, account number and any password. The representative did the port and then told me the phone would work for voice calls in 10 minutes and for data in 30 minutes. I waited an hour and tried to make a call out from my Sprint phone with the new cool number but the call did not go through a message said that this call is not authorized. I then realized that the new number had to be programmed into the phone. The representative who help me port the number should have helped me do that. Now I had to call customer service again to program the number into the phone.
The second call to Sprint was different it seemed to have been routed to India or some overseas call center. The new representative was very polite more so than the previous reps. I explained what I did and that I needed programing of the number and he understood. It took him and I about 3 minutes to program the number into my Sprint phone which by the way is a LG Rumor. After the programing was done the rep asked me if I was happy with his service. I said “yes”. He then told me that I would receive a survey about our interaction. He said that he hopes and preys that I would give him high marks and asked me if I would give him high marks. I obsessively said “yes” to him, I was not going to say “your accent sucks and I could not understand you” but that’s a joke he was good and helpful, I just thought it was strange how he asked me.
This whole number changed could have been done on one call using less resources and time by Sprint and by me. The new number was worth the little hassle for me. 954-xx5-5555
My Sprint Plan is grandfathered $15 month 1500 minutes, first incoming minute free, unlimited text, unlimited data and voice dialing.
Sprint Waiving ETFs Until January 31, 2010
In December, Sprint customers were notified of material changes to their contract beginning January 1, 2010. Because Sprint is implementing a new fee for its customers, some Sprint customers may be allowed to end their contract without an Early Termination Fee (ETF) if requested by January 31, 2010.
This is a great opportunity for customers not happy with Sprint to port out their numbers from Sprint.
Who has the best 3G network
This information is from http://blog.telephonyonline.com
As Verizon Wireless (NYSE:VZ, NYSE:VOD) and AT&T (NYSE:T) argue on TV whose network is fastest and most ubiquitous, independent performance testing firm Root Wireless has put their claims to the test, mapping out the performance metrics of all of the big four’s 3G networks in seven major metro markets. The findings were surprising. Though AT&T has taken a huge public relations hit for poor coverage and capacity on its high-speed packet access (HSPA) network, Root found that it’s network performed best in almost every single category from average download speed to level of connection failure (See TelephonyOnline’s related analysis of AT&T and Verizon’s networks). Root’s complete market data can be seen after the break.
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All four operators, however, had their strengths and weaknesses. Sprint (NYSE:S) has the highest coverage networks on the books: typically 90% of its footprint receives receives signals of 50% or greater of full strength. But Root found that Sprint also had the highest data connection failure rate, as high as 15% in Seattle, while the rest of the operators kept their failure rates well below 5%. So while Sprint 3G customers are getting more bars consistently, they’re much less likely to actually complete a data session.
Though T-Mobile (NYSE:DT) was the last to deploy its 3G network, it has managed to build up coverage quite quickly. In five of the seven markets Root tested, T-Mobile’s 3G build out is comparable to its three competitors’. Only in Seattle and San Francisco does it significantly lag the others–surprising considering T-Mobile USA is headquartered in Seattle. Also, though T-Mobile’s HSPA network is much newer than AT&T’s–Cingular was the first operator in the world to deploy HSPA–it’s still much slower than AT&T’s. In several markets AT&T’s average download speeds were as much as double that of T-Mobile’s.
While AT&T seemed to run away with the prize in most of the performance categories, there was one area where weaknesses in its network design were evident. While AT&T had high signal strength in much of its metro footprint, that signal strength tended to fall off rather rapidly outside of those hotzones. In most markets, 30% to 50% of AT&T’s footprint received half-strength signals or worse, which in part explains many of the lack of coverage and capacity complaints AT&T has received from many of its iPhone customers. And that’s that’s to say nothing of Verizon’s most damaging argument: AT&T doesn’t offer 3G service to 25% of population.
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Here are Root’s market-by-market results:
CHICAGO
Network Technology: 3G vs 2.5G
Verizon: 98% runs 3G infrastructure
AT&T: 98%
Sprint: 97%
T-Mobile: 96%
Signal Strength
Verizon:
Percentage of network operating at 75% of full strength or better: 22% of network mapped
50 – 75%: 36%
25 – 50%: 37%
25% or less: 5%
AT&T:
75% or better: 34%
50 – 75%: 16%
25 – 50%: 44%
25% or less: 5%
Sprint:
75% or better: 69%
50 – 75%: 24%
25 – 50%: 5%
25% or less: 2%
T-Mobile:
75% or better: 51%
50 – 75%: 18%
25 – 50%: 27%
25% or less: 4%
Data Speeds: Average Download/Upload speeds
Verizon: 259k/138k
AT&T: 359k/94k
Sprint: 236k/72k
T-Mobile: 167k/106k
Connectivity: Chance of data connection failure
Verizon: 2%
AT&T: 2%
Sprint: 11%
T-Mobile: 4%
DALLAS
Network Technology: 3G vs 2.5G
Verizon: 97% runs 3G infrastructure
AT&T: 99%
Sprint: 98%
T-Mobile: 96%
Signal Strength
Verizon:
75% of full strength or better: 16% of network mapped
50 – 75%: 39%
25 – 50%: 41%
25% or less: 4%
AT&T:
75% or better: 54%
50 – 75%: 17%
25 – 50%: 27%
25% or less: 2%
Sprint:
75% or better: 61%
50 – 75%: 30%
25 – 50%: 7%
25% or less: 2%
T-Mobile:
75% or better: 44%
50 – 75%: 18%
25 – 50%: 35%
25% or less: 3%
Data Speeds
Verizon’s average download/upload speeds: 208k/121k
AT&T: 428k/97k
Sprint: 204k/69k
T-Mobile: 266k/161k
Connectivity
Chance of data connection failure:
Verizon: 2%
AT&T: 1%
Sprint: 11%
T-Mobile: 4%
LOS ANGELES/ORANGE COUNTY
Network Technology: 3G vs 2.5G
Verizon: 97% runs 3G infrastructure
AT&T: 99.99 %
Sprint: 89%
T-Mobile: 93%
Signal Strength
Verizon: Percentage of network operating at:
75% of full strength or better: 21% of network mapped
50 – 75%: 36%
25 – 50%: 33%
25% or less: 10%
AT&T:
75% or better: 33%
50 – 75%: 18%
25 – 50%: 42%
25% or less: 7%
Sprint:
75% or better: 66%
50 – 75%: 26%
25 – 50%: 5%
25% or less: 3%
T-Mobile:
75% or better: 42%
50 – 75%: 20%
25 – 50%: 35%
25% or less: 3%
Data Speeds
Verizon’s average download/upload speeds: 241k/115k
AT&T: 350k/93k
Sprint: 207k/67k
T-Mobile: 188k/119k
Connectivity
Chance of data connection failure:
Verizon: 3%
AT&T: 2%
Sprint: 12%
T-Mobile: 4%
NEW YORK CITY
Network Technology: 3G vs 2.5G
Verizon: 97% runs 3G infrastructure
AT&T: 99%
Sprint: 98%
T-Mobile: 96%
Signal Strength
Verizon: Percentage of network operating at:
75% of full strength or better: 37% of network mapped
50 – 75%: 38%
25 – 50%: 21%
25% or less: 4%
AT&T:
75% or better: 71%
50 – 75%: 16%
25 – 50%: 12%
25% or less: 1%
Sprint:
75% or better: 83%
50 – 75%: 12%
25 – 50%: 4%
25% or less: 1%
T-Mobile:
75% or better: 62%
50 – 75%: 17%
25 – 50%: 20%
25% or less: 1%
Data Speeds
Verizon’s average download/upload speeds: 201k/103k
AT&T: 246k/131k
Sprint: 176k/59k
T-Mobile: 198k/119k
Connectivity
Chance of data connection failure:
Verizon: 2%
AT&T: 1%
Sprint: 12%
T-Mobile: 5%
SEATTLE/TACOMA
Network Technology: 3G vs 2.5G
Verizon: 94% runs 3G infrastructure
AT&T: 98%
Sprint: 93%
T-Mobile: 65%
Signal Strength
Verizon: Percentage of network operating at:
75% of full strength or better: 22% of network mapped
50 – 75%: 33%
25 – 50%: 31%
25% or less: 14%
AT&T:
75% or better: 46%
50 – 75%: 19%
25 – 50%: 31%
25% or less: 4%
Sprint:
75% or better: 60%
50 – 75%: 30%
25 – 50%: 7%
25% or less: 3%
T-Mobile:
75% or better: 42%
50 – 75%: 20%
25 – 50%: 33%
25% or less: 5%
Data Speeds
Verizon’s average download/upload speeds: 195k/103k
AT&T: 350k/126k
Sprint: 205k/68k
T-Mobile: 251k/148k
Connectivity
Chance of data connection failure:
Verizon: 3%
AT&T: 3%
Sprint: 15%
T-Mobile: 3%
SAN FRANCISCO BAY REGION
Network Technology: 3G vs 2.5G
Verizon: 96% runs 3G infrastructure
AT&T: 93%
Sprint: 91%
T-Mobile: 68%
Signal Strength
Verizon: Percentage of network operating at:
75% of full strength or better: 30% of network mapped
50 – 75%: 32%
25 – 50%: 31%
25% or less: 6%
AT&T:
75% or better: 33%
50 – 75%: 18%
25 – 50%: 40%
25% or less: 9%
Sprint:
75% or better: 68%
50 – 75%: 23%
25 – 50%: 5%
25% or less: 3%
T-Mobile:
75% or better: 38%
50 – 75%: 18%
25 – 50%: 39%
25% or less: 5%
Data Speeds
Verizon’s average download/upload speeds: 259k/138k
AT&T: 359k/94k
Sprint: 236k/72k
T-Mobile: 167k/106k
Connectivity
Chance of data connection failure:
Verizon: 2%
AT&T: 2%
Sprint: 11%
T-Mobile: 4%
WASHINGTON, DC
Network Technology: 3G vs 2.5G
Verizon: 97% runs 3G infrastructure
AT&T: 99%
Sprint: 91%
T-Mobile: 82%
Signal Strength
Verizon: Percentage of network operating at:
75% of full strength or better: 17% of network mapped
50 – 75%: 30%
25 – 50%: 39%
25% or less: 14%
AT&T:
75% or better: 46%
50 – 75%: 17%
25 – 50%: 32%
25% or less: 5%
Sprint:
75% or better: 63%
50 – 75%: 26%
25 – 50%: 7%
25% or less: 3%
T-Mobile:
75% or better: 35%
50 – 75%: 19%
25 – 50%: 41%
25% or less: 5%
Data Speeds
Verizon’s average download/upload speeds: 204k/119k
AT&T: 308k/135k
Sprint: 192k/60k
T-Mobile: 201k/116k
Connectivity
Chance of data connection failure:
Verizon: 2%
AT&T: 2%
Sprint: 12%
T-Mobile: 2%
T-Mobile’s cell phone service past and future
T-Mobile cellular service was started when Deutsche Telekom, owners of the global T-Mobile brand from Europe and a U.S. company Voicestream cellular service partnered up. Before Voicestream came into the picture in South Florida we had Omnipoint. Omnipoint was the first GSM cellular service in South Florida. When I started to sell Omnipoint cell phone service the representative or mascot for the company was a Parrot. We gave away stuffed Parrots to some of our customers buying Omnipoint cell phones. The United States at that time had a few small GSM cellular service providers and one company started to buy them all up that company was Voicestream cellular service. Voicestream had the vision that GSM would be a big player because 75% of the world uses GSM cellular service. If you want to use your cell phone in other countries then you better have had a triband phone back then now you need a quad band GSM cell phone. Voicestream now had most of the GSM cellular service providers in the United States gobble up and here is where Deutsche Telekom one of the largest cellular service provider in the world forged a partnership with Voicestream and created T-Mobile cellular service. T-Mobile cellular service grew very fast as they would set up almost anyone as a T-Mobile cell phone dealer. I worked with master dealers to set up T-Mobile dealer locations and I got a piece of the commission on every new activation. I set up many locations like check cashing stores, dry cleaners, other cell phones stores not selling T-Mobile and a outside sale team. T-Mobile wanted to be visible everywhere and anywhere, they were not so concerned with the productivity of each location then, they wanted to be seen and heard. Great way for free advertisement back then but now image is a big deal. That’s why now Catherine Zeta Jones is the spokes model and stores have to look presentable and follow criteria to qualify as a dealer of T-Mobile cell phones. Now recently in the wireless news world we hear the rumor that T-Mobile’s parent company Deutsche Telekom is looking to buy Sprint. Both companies need to do something to keep up with AT&T and Verizon wireless. That marriage of T-Mobile and Sprint is peculiar because they both use different technologies, Sprint uses CDMA and T-Mobile is GSM. I think they are looking into the future with LTE the new world standard of the future.
Verizon MiFi will allow Apple iPhone use the network
The Verizon Wireles and Sprint MiFi units are a mobile hotspot using the Verizon Wireless or Sprint Network.