Mobile Wiseguy

Archive for the ‘Online Contact’ Category
what phone can I get with Sprint without changing my plan
I want a new Sprint cell phone without changing my grandfather plan, so I went online to Sprint and started a chat conversation with a representative to see what my options were, below is the transcript.
Reference Number: 755281158769800534
Your Sprint chat transcript
This is an automated email. Please do not respond to this email address as it does not accept incoming email.
Kate: Thank you for visiting Sprint. What questions can I answer for you today?
You: I have an old Sprint plan what phones can I use under this plan?
Kate: I can certainly walk you through the compatible phones available with us.
Kate: Let’s move this chat and make it a window of its own. It will be out of the way and I can stay with you in case you have any questions or any concerns. Just click on the “Yes” button below and we can continue.
Kate: Thank you for moving the chat.
Kate: May I know which plan do you have now?
You: $15 1500 minutes unlimited text and web
Kate: May I know if you have Everything Data Family plan?
You: no individual
You: monthly cost$15.00Highlights * Sprint Free & Clear 1500 * $15.00 Sprint Free & Clear * All Minutes Include Long Distance * 1500 Anytime Minutes * Caller Id, Call Waiting * Three-Way Calling * Voicemail * Additional Anytime Minutes $.15 Per Min.Services for CURTIS MATHEWS:PCS VOICE COMMAND $0.00PCS VOICE COMMAND Voice Command First Incoming Minute Free $0.00 First Incoming Minute Free First Incoming Minute Free Sprint Data Plus Pack $0.00 Sprint Data Plus Pack Sprint Data Plus Pack Unlimited Text Mesaging $0.00 Unlimited Text Mesaging Unlimited Text Messaging
Kate: Okay.
Kate: We do have some basic phones available online that you can keep with the existing plan.
Kate: Is there a specific phone you had in mind?
You: Which ones and what if I buy one on Ebay like the Samsung instinct
Kate: To take full advantage of the Instinct’s expansive features, you need an innovative approach to service. That’s why we’re only offering it with the Simply Everything, Everything Data, Simply Everything Family or Everything Data Family Plans. These plans feature domestic voice, e-mail, texting, GPS navigation and more.
You: So if I buy on Ebay I can not activate on my current plan?
Kate: Samsung Instinct is a PDA phone and you will need to change the plan if upgrade to PDA phone either online or on Ebay.
You: So the Samsung Restore or the LG Rumor touch
Kate: Our phone page allows you to select the phone that best suits your needs. You can use the ‘Narrow my List’ option to see phones with specific features that interest you the most.
Kate: The Samsung Restore is an eco-friendly messaging slider phone that comes with a full slide-out QWERTY keyboard and a 2MP camera/camcorder.
You: So I can buy those with my current plan?
Kate: That’s right.
Kate: The LG Rumor Touch brings the power of a 3″ touch screen and 3G data speeds to the Rumor series. With a full 5-row QWERTY keyboard, a 2 megapixel camera/camcorder and a 3.5mm stereo headset jack, this phone improves upon all the features of the original Rumor phones.
You: Great Thank you
Kate: It’s my pleasure.
Kate: Agent ends cobrowse session
After all this I still don’t know what Sprint Cell Phone to get.
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Contact Me with Google Voice
This Google Voice application allows someone on my website or Blog to call me from the site. The html code would not fit the application properly on my side bar so I am going to try and paste it to this Blog.


