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wireless carrier numbers for 2009

posted by Admin 3:49 PM
Friday, February 26, 2010

Last year the wireless industry posted some mixed numbers. AT&T the second largest wireless provider end the year with the most new additions and the number one provider in size Verizon wireless came in a close second in new subscribers in the last quarter of 2009.

Fourth quater numbers 2009

Fourth quater numbers 2009

Blackberry Business Feature

posted by Admin 10:11 AM
Monday, February 22, 2010

On February 16, 2010, Research In Motion (RIM) announced a new service called BlackBerry Enterprise Server Express, or “BES Express,” which allows customers on personal BlackBerry Internet Service (BIS) rate plans access to their corporate e-mail (behind the corporate firewall) provided their company enables the service by deploying the BES Express Server.

BES Express is scheduled for release March 1, 2010. RIM will distribute BES Express directly from www.blackberry.com. BES Express Server Software must be installed by the business for the service to work.Key Points:• BES Express does not offer all the features and functionality of a full BES.•

There is no charge to companies for BES Express Software, or for the Client Access Licenses (CALs) required to access it. • A customer must install and maintain the server, and provide IT support for the overall solution.

5 Gigabytes limit

posted by Admin 5:48 AM
Sunday, February 14, 2010

I have customers always asking me what does 5 Gigabytes of data mean. This is the allotted amount of usage At&t, Verizon, Sprint and most of the major wireless providers have set as the limit on the amount of data allowed each month for the data cards.

The cost is $60 across the board with all the major wireless providers but At&t charges more tax and fees than Verizon or Sprint. My Verizon USB Data card cost me $60.07 with tax per month and at&t would cost $73 per month with tax.

The chart on this post will show you the amount of email, music downloads and web browsing that can be done on the different data packages.

The lowest package of $35 is for 200 Megabytes and the highest is $60 for 5 Gigabytes.

what is 5 Gigabytes of data

what is 5 Gigabytes of data

Verizon Wireless Novatel Ovation U727 USB Broadband Card Free

blackberry BIS 3.0 update

posted by Admin 9:08 AM
Saturday, February 6, 2010

The folks over at BBLeaks were once again tipped off to more BIS 3.0 information. After having looked at the files, some of what we had learned from the last leak was once again confirmed. Check out the run down.

WMA Support – Long awaited handling of WM Audio will be supported now in attachments.

GMail – The enhanced plugin will get an update which allows for read/unread status of email.

Open Office- Open Office documents will gain support for presentations, text, speadsheets.

Email Setup /Validation – An enhanced email set up application will be added. Increasing security for end user and methods of email validation/revalidation uponPIN changes.

Carrier Enhancements – Error messages will now be more indicative of who they should be related to. ie: “If you are having a problem please contact .

Other -Carrier based tools such as BIS Admin which help with troubleshooting customers.

Nice updates

Data Pay Per Use At&t

posted by Admin 2:41 PM
Sunday, January 31, 2010

AT&T charges $2 a megabyte for data on mobile phones that are set up pay per use. Not a bad deal for some customers but a great deal for AT&T.
Yesterday I was going over a customers bill and saw the were charges of $2 every month for data pay per use. The usage shown on the bill was 1 kilobyte of data per month.
I asked the customer what she was doing on the web and she told me that she hits the web button on the mobile phone by accident. This customer said she does not want that charge every month for an accidental push of a button. That button was place badly on this phone and many other AT&T mobile phones.

I could block the data on this customers mobile phone but this customer has an unlimited family messaging package that with the data blocked would not be able to send or receive picture or video messaging, which is unlimited with the messaging package.

This new billing procedure is unfair to customers. A lot of mobile phones have the web access button right in the middle and can be accidentally hit at anytime. A customer would have to call every month to get a credit for the $2 or block the data completely.
We need to tell AT&T to change the mobile phones so the web will not accidentally get accessed or change the way they are billing customers for data.

They could make it a 3 step process to log on the web and have a setting which can change the 3 step to a one step for advanced users. Its not like the have to invent a program or develop a new technology.

AT&T will increase their ARPU with deceptive billing practices once more. This new billing of data change should allow customers to break contract because of the contract being changed by AT&T.

Recently Sprint change something in their contract and allowed customer to cancel without penalty because of the change.

Nav4All Shut Down

posted by Admin 5:31 AM
Friday, January 29, 2010

Letter to 27,625,631 Nav4All navigation customers

Dear Customers,

It is with the deepest regret that we hereby notify you that the
global navigation of Nav4All and the Tracking & Tracing will go
offline in 3 days. The reason for the same is that the data licence
agreement with Navteq (a 100% Nokia subsidiary) was not extended, in
a totally unexpected manner. It is not possible to implement data
from another supplier in our Nav4All systems within the short term.
The Nav4All navigation system was developed for Navteq data. Nav4All
has therefore been constrained to stop.

We greatly regret the fact that we have to suspend the operation of
our service. With your help, we have developed Nav4All into a global
product with 27.5 million users in 56 languages, in 5 years. This has
made Nav4All the largest navigation supplier. This large number of
users also has to do with the fact that Nav4All works on hundreds of
different mobile telephones of many makes such as Blackberry, Sony
Ericsson, Samsung, Motorola, Android, HTC, Nokia, LG, Iphone, Ipod
etc.

After 5 years of testing and market development, we witnessed rapid -
in fact, exponential – growth during the last two years. That growth
was reported in the licence reports to Navteq. In mid-December 2009,
the global coverage was extended to include the Philippines, Morocco
and Kenya.

Please contact the Nav4All support desk in case you have any
questions: www.nav4all.com/support. If there is any further
information from Nav4All concerning the subject of this letter, the
same will be published on our website: www.nav4all.com. For reasons
of privacy, Nav4All does not have the email addresses of all its
customers, and we therefore request you to forward this email to the
maximum extent possible, in order to ensure that everyone is
informed.

Kind Regards,

Hennie J.M. Groot Koerkamp (CEO)

Nav4All BV

Keizersgracht 62-64

1015 CS Amsterdam NL

The text of this e-mail will be available on our website as soon as
possible in the following languages: Dutch, French, German, Italian,
Spanish, Portuguese, Chinese, Arabic, Russian, and Indonesian.

Wireless from AT&T

De la Vega offers upbeat view of our business at global conference

posted by Admin 8:50 AM
Friday, December 11, 2009

This morning Ralph de la Vega discussed the state of AT&T’s Mobility and Consumer Markets business at the UBS 37th Annual Global Media and Communications Conference in New York City. The conference featured senior executives from more than 100 leading media and telecommunications companies from around the globe.

A replay of de la Vega’s remarks can be found here (select Windows Media Player), and look for a brief video interview with him to be posted on Insider Thursday afternoon. Here’s a brief recap of his presentation:

Our leadership position in wireless
Aggressive focus on network investments and improvements
Best technology path forward
Our emerging devices leadership
Strong U-verse TV growth
The power of One AT&T
What sets AT&T apart
AT&T’s leadership position in wireless, especially wireless data

Our wireless growth is impressive. Over the past year, in a weak economy, we led the U.S. wireless market in net adds and increased our subscriber base by more than 6 million customers. Compared to our major U.S. competitors last quarter, we were:

#1 in gross subscriber additions
#1 in total net adds
#1 in postpaid net adds
#1 in smartphones
#1 in total wireless revenue growth
#1 in total churn
#1 in postpaid ARPU (average revenue per user/month)
and in postpaid ARPU growth
What’s driving these results? Excellent nationwide coverage. A strong network handling unprecedented data traffic. Great marketing. A terrific device line-up. And our smart technology decision a few years ago to go with GSM, the global network standard. And most importantly, our strategy to put wireless data services — and advanced wireless data devices — at the center of our customer experience. As a result, twice as many smartphone customers have chosen AT&T than any of our competitors.

Our focus on network investment and improvements

To deliver on the great potential of mobile data, we have an aggressive network investment program to further enhance our wireless network and customers are benefiting. There’s always more to be done, but we have a high sense of urgency and are on the right track.

When you look at drive-test results by an independent third party:

On a national basis, our 3G data throughput speeds are faster than the competition.
Based on independent drive-test data, the difference between AT&T and the industry leader on a national level on dropped call percentages is less than 2/10ths of a percentage point…which translates to a difference of less than two calls out of 1,000.
Root Wireless, a new, independent network performance monitoring company not affiliated with AT&T, just released data comparing wireless carriers in several markets including New York, Los Angeles, San Francisco and Chicago. The data showed our 3G network outpaced Verizon’s, producing far fewer peaks and valleys in network capacity and much greater data speeds.
Our own internal metrics tell the same story. Over the past year, our internal network performance measurements indicate overall quality is up more than 25 percent.

These improvements reflect a number of initiatives, including near-completion of our 850 MHz spectrum to 3G — that delivers strong in-building coverage. We are adding some 2,000 new cell sites this year, adding 100,000 new circuits to strengthen backhaul, doubling our number of fiber-served cell sites this year. And there’s much more to come. We will continue to be aggressive in investing to strengthen network performance.

Best technology path to capture data growth

The mobile data revolution is still in its infancy…there’s huge opportunity ahead of us…and the great news from our perspective is that our technology path puts us in the best position to capture that growth going forward.

When you compare our path forward with that of our CDMA peers, there’s a major difference that involves technology and timing. It comes from HSPA 7.2, which is largely a software enhancement for GSM-based networks. HSPA 7.2 speeds are a major step up — they double theoretical peak speeds. We already have the fastest 3G network in the U.S., based on independent tests. With 7.2, the nation’s fastest network is getting even faster.

Most important? HSPA 7.2 is ready now — and we are deploying it now. We will have this technology up and running in six markets by the end of the month…and we plan to be launched in 25 of our top 30 markets by the end of second quarter next year.

Customers will see the difference and experience the benefits of 7.2 very soon. We already have more than a dozen HSPA 7.2 compatible devices, including iPhone 3GS, feature phones, smartphones, laptop devices, with more to come.

It’s easy to talk about LTE, but it will be some time before we see a rich set of devices to run on that technology. Meanwhile, HSPA 7.2 is being adopted and deployed around the world…devices are coming on board quickly…and we believe customers will be thrilled with the speeds. It’s an important competitive advantage for us over the next few years.

When you put it all together, HSPA 7.2 already has a rich set of devices and provides a customer-friendly transition path to LTE…combined with our industry-leading Wi-Fi coverage, we are putting in place the industry’s most powerful set of network capabilities for mobile data connectivity. That’s exciting for us…for customers…and a major opportunity.

U-verse TV growth

Lots of good news about U-verse this year. We surpassed the 2 million customer mark today.

Our deployment is on track: We now pass more than 20 million living units, and are on track with our plan to pass 30 million by the end of 2011.

Our operational metrics continue to improve… install times and intervals continue to move in the right direction — and we surpassed the 2 million customer mark today.

And most importantly, U-verse is delivering in a big way for customers.

We ranked highest in the JD Power survey for residential TV customer satisfaction in the West and South regions, which align with our wireless Southeast, Southwest and West regions. This was the second consecutive year.
We continue to add new features and HD channels — and the technology has proven itself.
Across all eligible living units our U-verse TV penetration is now above 12 percent. In areas we’ve been marketing to for 24 months of longer, overall penetration rates are now more than 20 percent. And looking at homes marketed to, in green areas where we compete head to head with cable, our research tells us U-verse is taking roughly 60 percent of the TV flow share

Our emerging devices leadership

Our network today handles two times as many smartphones as any of our competitors. And our postpaid integrated device penetration is still in the low 40-percent range. So there’s still huge upside potential in integrated devices. Beyond that, emerging devices represent the next wave of wireless growth, and our network provides the connectivity.

Some time ago, we set up an organization devoted specifically to developing new products and new ideas in the emerging devices space…and that work has paid off.

Today we are the clear leader in emerging devices connectivity: like e-Readers and personal navigation devices. Plus we offer a host of net books. And in the area of machine-to-machine connectivity, wireless services is just getting started. Everything from medical monitoring to metering and industrial applications.

The power of One AT&T

One AT&T is a powerful advantage for us — to be able to offer wireless, broadband and TV solutions in a seamless, single and unmatched approach.

We can create integrated and converged services that combine wireless and wireline. We can take content and applications — many of them exclusive to AT&T — and make them portable across the TV, PC and wireless screens. We can combine customer care platforms, billing and support systems. That’s a powerful advantage for us, and it further sets us apart from the competition.

What sets AT&T apart?

Despite economic pressures, we have a strong growth record in key areas that will define the future: wireless, U-verse and IP-based services. We have a proven record of disciplined execution on the cost side of our business. We are strong financially.

AT&T has significant areas of opportunity ahead:

Best technology path to capture wireless data growth
Leadership in integrated and emerging devices
Upside potential in wireless margins
Solid momentum with U-verse growth
One AT&T

Who has the best 3G network

posted by Admin 2:10 PM
Tuesday, December 8, 2009

This information is from http://blog.telephonyonline.com

As Verizon Wireless (NYSE:VZ, NYSE:VOD) and AT&T (NYSE:T) argue on TV whose network is fastest and most ubiquitous, independent performance testing firm Root Wireless has put their claims to the test, mapping out the performance metrics of all of the big four’s 3G networks in seven major metro markets. The findings were surprising. Though AT&T has taken a huge public relations hit for poor coverage and capacity on its high-speed packet access (HSPA) network, Root found that it’s network performed best in almost every single category from average download speed to level of connection failure (See TelephonyOnline’s related analysis of AT&T and Verizon’s networks). Root’s complete market data can be seen after the break.

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All four operators, however, had their strengths and weaknesses. Sprint (NYSE:S) has the highest coverage networks on the books: typically 90% of its footprint receives receives signals of 50% or greater of full strength. But Root found that Sprint also had the highest data connection failure rate, as high as 15% in Seattle, while the rest of the operators kept their failure rates well below 5%. So while Sprint 3G customers are getting more bars consistently, they’re much less likely to actually complete a data session.

Though T-Mobile (NYSE:DT) was the last to deploy its 3G network, it has managed to build up coverage quite quickly. In five of the seven markets Root tested, T-Mobile’s 3G build out is comparable to its three competitors’. Only in Seattle and San Francisco does it significantly lag the others–surprising considering T-Mobile USA is headquartered in Seattle. Also, though T-Mobile’s HSPA network is much newer than AT&T’s–Cingular was the first operator in the world to deploy HSPA–it’s still much slower than AT&T’s. In several markets AT&T’s average download speeds were as much as double that of T-Mobile’s.

While AT&T seemed to run away with the prize in most of the performance categories, there was one area where weaknesses in its network design were evident. While AT&T had high signal strength in much of its metro footprint, that signal strength tended to fall off rather rapidly outside of those hotzones. In most markets, 30% to 50% of AT&T’s footprint received half-strength signals or worse, which in part explains many of the lack of coverage and capacity complaints AT&T has received from many of its iPhone customers. And that’s that’s to say nothing of Verizon’s most damaging argument: AT&T doesn’t offer 3G service to 25% of population.

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Here are Root’s market-by-market results:

CHICAGO

Network Technology: 3G vs 2.5G
Verizon: 98% runs 3G infrastructure
AT&T: 98%
Sprint: 97%
T-Mobile: 96%

Signal Strength

Verizon:
Percentage of network operating at 75% of full strength or better: 22% of network mapped
50 – 75%: 36%
25 – 50%: 37%
25% or less: 5%

AT&T:
75% or better: 34%
50 – 75%: 16%
25 – 50%: 44%
25% or less: 5%

Sprint:
75% or better: 69%
50 – 75%: 24%
25 – 50%: 5%
25% or less: 2%

T-Mobile:
75% or better: 51%
50 – 75%: 18%
25 – 50%: 27%
25% or less: 4%

Data Speeds: Average Download/Upload speeds

Verizon: 259k/138k
AT&T: 359k/94k
Sprint: 236k/72k
T-Mobile: 167k/106k

Connectivity: Chance of data connection failure

Verizon: 2%
AT&T: 2%
Sprint: 11%
T-Mobile: 4%
DALLAS

Network Technology: 3G vs 2.5G

Verizon: 97% runs 3G infrastructure
AT&T: 99%
Sprint: 98%
T-Mobile: 96%

Signal Strength

Verizon:
75% of full strength or better: 16% of network mapped
50 – 75%: 39%
25 – 50%: 41%
25% or less: 4%

AT&T:
75% or better: 54%
50 – 75%: 17%
25 – 50%: 27%
25% or less: 2%

Sprint:
75% or better: 61%
50 – 75%: 30%
25 – 50%: 7%
25% or less: 2%

T-Mobile:
75% or better: 44%
50 – 75%: 18%
25 – 50%: 35%
25% or less: 3%

Data Speeds

Verizon’s average download/upload speeds: 208k/121k
AT&T: 428k/97k
Sprint: 204k/69k
T-Mobile: 266k/161k

Connectivity

Chance of data connection failure:

Verizon: 2%
AT&T: 1%
Sprint: 11%
T-Mobile: 4%

LOS ANGELES/ORANGE COUNTY

Network Technology: 3G vs 2.5G

Verizon: 97% runs 3G infrastructure
AT&T: 99.99 %
Sprint: 89%
T-Mobile: 93%

Signal Strength

Verizon: Percentage of network operating at:

75% of full strength or better: 21% of network mapped
50 – 75%: 36%
25 – 50%: 33%
25% or less: 10%

AT&T:

75% or better: 33%
50 – 75%: 18%
25 – 50%: 42%
25% or less: 7%

Sprint:

75% or better: 66%
50 – 75%: 26%
25 – 50%: 5%
25% or less: 3%

T-Mobile:

75% or better: 42%
50 – 75%: 20%
25 – 50%: 35%
25% or less: 3%

Data Speeds

Verizon’s average download/upload speeds: 241k/115k
AT&T: 350k/93k
Sprint: 207k/67k
T-Mobile: 188k/119k

Connectivity

Chance of data connection failure:

Verizon: 3%
AT&T: 2%
Sprint: 12%
T-Mobile: 4%

NEW YORK CITY

Network Technology: 3G vs 2.5G

Verizon: 97% runs 3G infrastructure
AT&T: 99%
Sprint: 98%
T-Mobile: 96%

Signal Strength

Verizon: Percentage of network operating at:

75% of full strength or better: 37% of network mapped
50 – 75%: 38%
25 – 50%: 21%
25% or less: 4%

AT&T:

75% or better: 71%
50 – 75%: 16%
25 – 50%: 12%
25% or less: 1%

Sprint:

75% or better: 83%
50 – 75%: 12%
25 – 50%: 4%
25% or less: 1%

T-Mobile:

75% or better: 62%
50 – 75%: 17%
25 – 50%: 20%
25% or less: 1%

Data Speeds

Verizon’s average download/upload speeds: 201k/103k
AT&T: 246k/131k
Sprint: 176k/59k
T-Mobile: 198k/119k

Connectivity

Chance of data connection failure:

Verizon: 2%
AT&T: 1%
Sprint: 12%
T-Mobile: 5%

SEATTLE/TACOMA

Network Technology: 3G vs 2.5G

Verizon: 94% runs 3G infrastructure
AT&T: 98%
Sprint: 93%
T-Mobile: 65%

Signal Strength

Verizon: Percentage of network operating at:

75% of full strength or better: 22% of network mapped
50 – 75%: 33%
25 – 50%: 31%
25% or less: 14%

AT&T:

75% or better: 46%
50 – 75%: 19%
25 – 50%: 31%
25% or less: 4%

Sprint:

75% or better: 60%
50 – 75%: 30%
25 – 50%: 7%
25% or less: 3%

T-Mobile:

75% or better: 42%
50 – 75%: 20%
25 – 50%: 33%
25% or less: 5%

Data Speeds

Verizon’s average download/upload speeds: 195k/103k
AT&T: 350k/126k
Sprint: 205k/68k
T-Mobile: 251k/148k

Connectivity

Chance of data connection failure:

Verizon: 3%
AT&T: 3%
Sprint: 15%
T-Mobile: 3%

SAN FRANCISCO BAY REGION

Network Technology: 3G vs 2.5G

Verizon: 96% runs 3G infrastructure
AT&T: 93%
Sprint: 91%
T-Mobile: 68%

Signal Strength

Verizon: Percentage of network operating at:

75% of full strength or better: 30% of network mapped
50 – 75%: 32%
25 – 50%: 31%
25% or less: 6%

AT&T:

75% or better: 33%
50 – 75%: 18%
25 – 50%: 40%
25% or less: 9%

Sprint:

75% or better: 68%
50 – 75%: 23%
25 – 50%: 5%
25% or less: 3%

T-Mobile:

75% or better: 38%
50 – 75%: 18%
25 – 50%: 39%
25% or less: 5%

Data Speeds

Verizon’s average download/upload speeds: 259k/138k
AT&T: 359k/94k
Sprint: 236k/72k
T-Mobile: 167k/106k

Connectivity

Chance of data connection failure:

Verizon: 2%
AT&T: 2%
Sprint: 11%
T-Mobile: 4%

WASHINGTON, DC

Network Technology: 3G vs 2.5G

Verizon: 97% runs 3G infrastructure
AT&T: 99%
Sprint: 91%
T-Mobile: 82%

Signal Strength

Verizon: Percentage of network operating at:

75% of full strength or better: 17% of network mapped
50 – 75%: 30%
25 – 50%: 39%
25% or less: 14%

AT&T:

75% or better: 46%
50 – 75%: 17%
25 – 50%: 32%
25% or less: 5%

Sprint:

75% or better: 63%
50 – 75%: 26%
25 – 50%: 7%
25% or less: 3%

T-Mobile:

75% or better: 35%
50 – 75%: 19%
25 – 50%: 41%
25% or less: 5%

Data Speeds

Verizon’s average download/upload speeds: 204k/119k
AT&T: 308k/135k
Sprint: 192k/60k
T-Mobile: 201k/116k

Connectivity

Chance of data connection failure:

Verizon: 2%
AT&T: 2%
Sprint: 12%
T-Mobile: 2%

Blackberry and firewalls with AT&T

posted by Admin 1:09 PM
Wednesday, November 11, 2009

I had a issue yesterday when a customer of mine had one of there emails going to there Blackberry stopped. It started late at night with a email from Blackberry stating that they need to validate the email. She did validate the email by entering the new password and got the confirmation email stating that emails would be received in 20 minutes but she never got her emails to her Blackberry Bold. She kept getting a email every few hour asking her to validate her account and she kept on validating it with the same response but no emails. This customer also had an AOL email that worked properly and never stopped. When she finally called me I went through some trouble shooting with, I had her re-register the Blackberry on the network, send the service books, and I deleted the email and added it back again. When I added it back it show successful but the same issue was going on no emails were getting to the Blackberry. I told her to call her IT department that maybe they made a change that need to be done on her Blackberry device. The company has an exchange server but this customer was using her web mail not the server. Her IT department told her nothing was different and it had to be on the Blackberry side. I realized then we would need to contact Blackberry support to help us and I dreaded that because it takes an hour with AT&T before they finally transfer you to Blackberry support.
When you call customer service they have to go through a protocol before transferring the customer to Blackberry support. They start by asking you simple questions like how many bars you have on your device, if you see 3G, if you have the data feature for the Blackberry and other basic trouble shooting questions. I had made a 3 way call to Blackberry to help this customer as she was at work at the bank which was the email that was having the issue. So I had told the AT&T representative that I already had done trouble shooting to the Blackberry and the issue had to be fixed by Blackberry, but no matter what they have to go through with this protocol. The representative then must transfer you to technical support and after technical support asked there questions they then transfer you to data technical support. Data technical support must go through another series of question then after all that the finally contact Blackberry support. This all took an hour while I was on the phone with the three way call and since I originated the call I could not get off the line. Blackberry located in Canada and that’s where the representative was located that was helping us. The Blackberry representative did the same trouble shooting that I had done and also removed the email and added it to one of there test devices. They stated that it worked on there test device but their device was not using the banks server and that the issue was the banks server had a firewall blocking the IP address. This whole call had reached 2 hours and a half by now and my store was getting busy so I left the phone on mute and let Blackberry and the customer continue with the trouble shooting. I did pick up the phone close to the 3 hour mark to see what progress was made. I heard them saying it is on the server side of the bank and the IT guys need follow these instructions for the email to be sent to the Blackberry. www.blackberry.com/btsc/KB11036 is the link sent by Blackberry but it has not been fixed yet and we are still working on this issue.

The customer with the issue came to the store on December 7th and told me it was the bank that blocked all Blackberry users that were not using there server. We had first done a work around for her to get her email with Blackberry web mail. I was so relieved to know that it was not something about Blackberry we could not fix.

AT&T retailers will have a hard time this holiday season

posted by Admin 1:35 PM
Saturday, November 7, 2009

So far this month has been extremely slow for us. We have 2 AT&T retail stores in South Florida, one in Miami and another in Weston. Both stores are rated very high in customer service and we are proud of our achievement but customer service does not pay the bills. Selling new activations for cell phones, U-verse, home phones, Direct TV and DSL pays the bills. Consumers are still not used to coming into a AT&T cell phone store to order home services and not everyone has U-verse available in there neighborhood. So our main business is still cell phone sales.
I hate to repeat myself but if we had the iPhone we would double our business but AT&T corporate will not let that happen until after the holiday season. What will happen on Black Friday is everyone will rush to the malls and the big box stores to get those great deals offered but the AT&T indirect dealers can not match deals that a national big box store can. Those big box stores can lose money or break even on the cell phone deal hoping that while you are in the store you will purchase other items, maybe a T.V. or computer. Whatever deals AT&T retailers can offer is at the mercy of AT&T they can raise the price or lower the price of our inventory and offer discounts as they please. I believe the industry is about to have a shake up, a lot of stores will close and the few that are left will not be as profitable like back in the days. When I first started selling cell phones companies like Cellular One and Bellsouth Mobility were paying $750+ commission per new activation now its 1/6 of that if you are lucky. I am lucky I can compete with any cell phone deal with my online cell phone stores.
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