If  Verizon Wireless uses the same packages as they have now 5 lines can share 2 GB for $30, 5 GB for $50 or 10 GB for $80. That’s a huge saving over the current data plans. The overage I think will still be $10 a GB over the alloted amount. I also think they will include simple phones on the family pan that also can share in this bucket of data.

I don’t recommend the $30 data package for more than 3 smarthphones unless you are using a Blackberry or you know that this package will cover your needs. You can always check your usage online with an Verizon Wireless usage application or by dialing #data (#3282) send from your device.

The promo data plan for simple phones ends September 30th it was extended another monthst and I think right after that the shared data plans will be offered.

http://www.foxnews.com/scitech/2011/08/09/rioters-use-blackberry-network-to-spread-london-violence/

Some people like using a task manager application to stop applications from running but these task killer app use more memory and power than they save. Android phones with 2.1 or newer software have a built in task killer and adding a task killer defeats the purpose.

Yesterday I had a client complain his battery died after a few hours. After examining his HTC Incredible 2 I realized he had downloaded a battery saver application and that was the culprit. That app ate up 72% of his battery so we deleted the app and problemsolved was solved.

The older versions of Android operating systems did require a task killer but Android learned from this and corrected the issue with later updates and all new Android phones are already equipped with battery saver and app killer options.

Read this article below from Motorola concerning turning your phone off.

http://www.motorola.com/staticfiles/Support/5697/verizon/rss/tips/en-US/d0e947b.5697.en-US.html

1. First and foremost which is the hardest decision….which operating system do I want to go with? Do I want to go with a chosen leader for ease of use like the Apple iPad? Do I want to have the freedom to add widgets withing Android Honeycomb? Or are you still addicted to your BlackBerry (in an Apple and Android World) that you want to continue the legacy with a BlackBerryPlaybook? This isn’t the easiest of decisions. The last quarter of this year we will see an influx of Tablet makers and this is one decision that cannot be judged by price and specs. Is it for social networking, remote access to your server, or just looking for an easy way to access your company mail on the go.

2. Next…this decision doesn’t get much easier. Which screen size should I choose? They typically range from the small 7 inch screen to the large 13.3 inch screen. Remember, that bigger isn’t always better or more expensive. Unlike desktop monitors, tablet monitors are meant to be small and handy to carry anywhere. Choose a screen that you are comfortable with, but remember sometimes the bigger they are the shorter the battery life will be! 

3. What kind of performance are you looking for? Single core processor? Dual core processor or does it even matter? With a world of tablets coming to the table performance doesn’t always = price. The best “bang for your buck” might be in the middle of the road so avoid the most expensive tablets (unless you have money to burn) and check the consumer reviews of the models you have in your sights.

4. Are you looking for expandability? Determining what type of ports might actually determine which operating system you choose. Typical ports include Type I and II PC card slots, SD card reader, USB ports, VGA port, docking connector, microphone jack, and headphone jack, but Apple limits you to only the microphone jack so expandability is what your looking for than an Android tablet might be what your looking for. Take into account what you might be doing on this tablet in a year to make a better informed decision.  5. Battery life is more important than you may think! Here is a great Wiki that shows a complete comparison of the available models out there with their run times. Once you find a style and OS of your future tablet, make sure it meets your demands for battery life.

The Mobilewiseguy will help guide you with all the different choices and features so contact me.

Offer ends August 31

FREE SAMSUNG TEXTING PHONE for Verizon Wireless offer ends July 31

Check out the link below

http://www.fiercemobilecontent.com/press-releases/microsoft-acquire-skype

Samsung Charge (4/28/11) Top Customer WOW Factors  1. 1st DROID to run on America’s fastest 4G LTE network. 2. Offers the best mobile entertainment experience in the market today! 3. The super-bright touch screen provides high-quality, true-to-life color and images for pictures, videos and games. 4. It uses the AndroidTM 2.2 platform and Adobe Flash 10.2 for a rich web experience and smooth streaming video. 5. Its front-facing camera can be used for video chatting using apps available in the Android Market.

DROID Incredible 2 (4/28/11):  With all of the features and apps customers enjoyed on the DROID INCREDIBLE, the DROID INCREDIBLE 2 takes the user’s experience to the next level. Here’s what you and your customers need to know about enhancements to the DROID INCREDIBLE 2 by HTC, available on the Verizon Wireless 3G network.  § Larger screen for better browsing,viewing of videos and reading. § New – global capability to more than 220 voice and 200 data service countries. § Added a front facing 1.3MP camera to complement the 8MP rear camera. § More than double the memory with a pre-installed 16GB microSD™ card. § New – Sync & Connect* email will provide multiple email and address books in one place. § Wireless media sharing capability with DLNA.

CASIO G’zOne Commando (4/28/11):  Top 5 things you should know: 1. Form Factor: Touch screen; Virtual QWERTY keyboard 2. Processor & Memory: Android 2.2; Processor: 800Mhz; 8 GB microSD pre-installed; MicroSD up to 32GB 3. Connectivity: 3G Mobile Hotspot capable up to 5 devices; WiFi 802.11 b/g/n; Bluetooth wireless technology 4. Camera/Video: 5-megapixel camera with LED flash, and video capture 5. Multimedia: HTML Browser Supports Adobe Flash 10.1; Audio/Music formats supported: AAC+,MP3, WMA, unprotected AAC+.

Coming SOON!! Blackberry Playbook:  Top 5 things you should know: 1. Form Factor: 7” LCD display, 1024×600 screen resolution, Multi-touch capacitive screen 2. Processor & Memory: 1 GHz dual –core processor, 1GB RAM, Symmetric multi-processing 3. Connectivity: WiFi 802.11 a/b/g/n, Bluetooth 2.1+EDR, Out of the box compatibility with Blackberry Enterprise Server 4. Camera/Video: 3MP high-definition forward-facing camera, 5 MP high-definition rear facing camera, Video Calling 5. Multimedia: 1080p HD video; H.264, MPEG4, WMV HDMI video output, Micro USB and Micro HDMI ports, FullAdobe Flash 10.1 enabled, Built in support for HTML5.

Smartphones on Verizon will only have the $29.99 option for data. The introduction of the Apple iPhone was probably a significant factor on this decision. 

That $15 150 MB data package was great for most Blackberry users.  If you want to save money on your monthly bill because you don’t use much data, change your plan before 1/30/11 and that plan will be grandfather in. I would recommend any Blackberry user to check there data usage and change now.

There is also another great deal being lost because of this data change. The Palm Pixi can add the $15 data package and that also includes 5 GB of hot spot data on the Palm Pixi.

Get the Palm Pixi now!

I wonder if you get a smartphone before the $15 data package ends on 1/30/11 and switch to the Apple iPhone within the 14 day exchange policy if you can keep the $15 data package?

Posted with WordPress for BlackBerry.

The solution is very simple when dialing a phone number like 1800mattress just dial the 1800 normally and when its time to dial the letters hold the alt key down and press the corresponding letters. The Blackberry device will send the correct tones need to call the phone number.

When calling business with a phone number that requires you to spell out the name of the person you are trying to reach do the same, hold down the alt key and spell out the name. The Blackberry will send the correct tones needed to access that name in that business phone’s directory.

Posted with WordPress for BlackBerry.

Blackberry Storm 3

A Blackberry representative from Marketstar showed me a site with a preview of the unofficial new Blackberry Storm 3. I was amazed at the new design and features of the new Blackberry Storm 3.
The much rumored specifications of the device which include: 16 GB of internal memory via propriety SSD/Flash hybrid technology, 10 hour+ talk time on 3 G and a whopping 300 ppi screen resolution.

More on the New Blackberry Storm 3

Posted with WordPress for BlackBerry.

I only can take a short video with my Blackberry Bold 9700 and send the video through MMS to YouTube. The video is sent as a multimedia message to YouTube and the anyone can see your video on YouTube. After the video is uploaded to Youtube it can be link to websites and or Blogs.

The issue I have is that a MMS video is only 30 seconds and the quality is not as good as normal videos that can be taken with the Blackberry Bold 9700. A normal video can be hours long as long as you have room on your media card.

I have a few other ways to upload longer and better quality videos to YouTube. First is after taking a good quality video with the phone take my media card and use the SD adapter to upload the video from my laptop to YouTube.

Secondly is my Motorola Backflip an Android device let’s me upload videos taken with it directly to YouTube without the 30 second restriction. I am sure it has something to do with Google owning Android mobile operating system and Youtube. My first test was a 5 minute video I took waiting for the draw bridge to open. I realized later more than 2 minutes took way too long to upload directly from the cell phone.

Then I remembered using an application on my Blackberry Bold 9000. It is called Qik, this application allow you to stream the video live and the video can be an hour or more. I stopped using Qik only because it is not supported on my Blackberry Bold 9700. Qik works on many devices Android, iPhones, Windows Mobile and some models of the Blackberry.

Qik is the easiest way to put videos on the web.

Check out some videos on my Qik website.

Posted with WordPress for BlackBerry.

Now about two weeks ago when I tried to use Pandora I was getting an error
(Critical tunnel failure). It would not sign me in to the Pandora application.
So I deleted Pandora and re installed it, that didn’t work. Next I wiped my Blackberry clean, which puts it back to factory settings and erases all of the content, applications, settings and contacts.
I then reinstalled all my previous contents. That did not work also, I then
decided to download another music radio application to use in the mean time so I downloaded Slacker Radio. Slacker worked for a day then prompt me to re-input my user name and password. I did but Slacker gave me an error saying it was wrong. I then had to reset the password and it would work for a few minutes, then prompt me to re-enter the user name and password again and again. 

Now I am of the opinion  it was something in the Blackberry software that was causing Pandora and Slacker not to work.

I did some research on the web and came to the conclusion that it was my APN setting. The setting was still set on  AT&T  which was (wap.cingular).

I put a call into T-Mobile tech support who then transferred me to RIM support and after explaining the problem and stating it was an unlocked Blackberry from AT&T the tech from RIM then told me the APN setting for T-mobile is wap.voicestream.com.

Now Pandora and Slacker is working properly and the fix was simple. The APN
setting is under options, advanced options then TCP/IP. The T-Mobile setting
does not have a user name or password so un-check that box. At&t had
wap@cingular.com and the password was blanked out.

Posted with WordPress for BlackBerry.

The first thing I notice after registering and logging in was my data usage that shown for the day but I did see text that I sent. The text was not shown but I saw unlimited picture messaging so I clicked the chat button on T-Mobile’s site to get a better explanation of the plan.
After the conversation I emailed the whole transcript to myself and it is copied below.

You have been connected to _Cavin H._Cavin H:
Hi Curtis , welcome to T-Mobile live Chat. I’m
Cavin and I will be happy to assist you. Please give me a moment to review your question._
Cavin H: I can see where this can be a concern for you, I know you want to make sure that you are not charged for anything extra._
Cavin H: I will be more than happy to look into this for you.
Curtis Matthews: ok_
Cavin H: One moment please._Cavin H: I am still researching this, please allow me 2-3 more minutes.
Curtis Matthews: ok_
Cavin H: Thank you._
Cavin H: It is unlimited text messaging.
Curtis Matthews: Are you sure_
Cavin H: Let me double check.
Curtis Matthews: Online under my account it says unlimited picture messages_
Cavin H: I do see that._
Cavin H: It does not include text, sorry about that.Curtis Matthews: So I do not have text but I have unlimited picture messages?_
Cavin H: Correct.
Curtis Matthews: So I can not text or do I get charged?_
Cavin H: You will get charged.
Curtis Matthews: What will I be charged?_
Cavin H: $0.20 per message.
Curtis Matthews: Why then can I not see the usage online if I sent text_
Cavin H: Because it hasn’t shown that there have been any sent to this point.
Curtis Matthews: I did send a couple about 5 hours ago._
Cavin H: It hasn’t shown up on the system, yet.
Curtis Matthews: But all the data usage shows now. So what you are telling me is that I will see the text usage tomorrow for text?_
Cavin H: More than likely.
Curtis Matthews: Can you check to see for sure._
Cavin H: Unfortuantely, we can only check, when it shows up on our end.Curtis Matthews: So instead of sending a text if I send the message as a MMS I will not get billed?_
Cavin H: Correct.
Curtis Matthews: That does not make sense but ok._
Cavin H: It is an odd little plan.Curtis Matthews: Very odd
Curtis Matthews: So I can block text and only use MMS?_
Cavin H: No, we can only block text and mms.
Curtis Matthews: So if I send someone a MMS and they reply y text I get charged unless they reply as a MMS. But you can send a MMS without a picture or any attachment._
Cavin H: You would have to send a mms from a picture on the phone.
Curtis Matthews: No I can just select MMS from my Blackberry and it gives me the option of attaching pictures, music or a voice note._
Cavin H: Then you can.
Curtis Matthews: ok thanks_
Cavin H: Not a problem._
Cavin H: Is there anything else we can assist you with today?
Curtis Matthews: no thanks_
Cavin H: Thank you for contacting T-Mobile Chat, have a great evening!

Blackberry Products

When you refer someone you must refer the customer and enter the new billing account number from the service they got from at&t to qualify for the referral. This is where I come in I can get all at&t services for a customer and I will help you with the referral process. It does not matter where they get the at&t service from as long as you refer the customer before the order new at&t service.

An unlocked cell phone can use any sim card from any GSM wireless provider. One of the important things to look for in an unlocked cell phone is the GSM frequency. Some GSM cell phone have one or two frequencies like the Motorola F3. The Motorola F3 is 850/1900 a 2 band phone that would work on any GSM provider in the United States since the U.S. only use two GSM bands 850/1900 it would not be a problem. AT&T uses 850/1900 and T-Mobile uses 1900 GSM networks but countries like Europe and the rest of the world use sometimes the 900 or the 1800 GSM networks.

Now the best phone to have for roaming is the quad band GSM, which is used for global calls where GSM network coverage is present. The Motorola V3 Razr works on these GSM Networks: GSM 850, 900, GSM 1800 and GSM 1900. The Quad band GSM phone is always the best type of unlocked cell phone for traveling.

Motorola Razr Unlocked $79.99

Unlock your GSM cell phone

I am not complaining Pandora is my favorite application on my Blackberry and I use it so much so what I hear and ad now once in a while. They used to only have ads on the screen when I looked at the Blackberry device but now after a few songs I hear one ad.

The one ad seems to come every half an hour and that ad has been the same ad over and over again. Springhill Suites is the only advertisement I hear on Pandora. I have not had any ads played before and now only Springhill Suites.

I would think Pandora would have me in their data base as a listener that selects high energy music around the same time almost every morning. This would mean I use the music for working out or energizing myself in the morning. Then the ads should be targeted for me with workout ads or energy drinks, something that would be more relevant than Springhill Suites.

BlackBerry Bold 9000 customers can download the maintenance release from the 

www.att.com/bbdownloads site and install through Desktop Manager. 

All customers should always be encouraged to update their device to the latest software version. Customers can check to see which version they are running by selecting: Settings > Options > About, from the Home screen.
‪ ‬

Read all the details I copied below.

Dear Participant,

As a valued member of CaféMSN, you have been chosen to participate in a study related to your mobile phone and the services you use on your phone. The study results will help us to improve and refine the services on mobile phone and therefore your responses are very important for us. The questionnaire should take no more than 10 minutes to complete.

Upon completing this survey, as a token of appreciation, your e-mail address will be automatically registered and you will receive a gift certificate of Amazon.com valued at $5. The certificate will be electronically transferred to your e-mail IDs within 2-3 weeks after you respond to survey. To participate, you will need send the response in next 3 days.

To begin the survey, click on the link given below: http://survey.euro.confirmit.com/privateinfo
Please note, your survey responses will be kept confidential and you will only be contacted on your e-mail address based on completion of the survey. All analysis and reporting will only be done in aggregate and results will be used solely for market research purposes. You must be 18 years or older to participate in this survey.

After completion of the survey, you will get an opportunity to earn an additional $25 by participating in a new research program targeted among the Smartphone or Advanced Phone users.

Thank you in advance for taking the time to provide your valuable feedback.Sincerely,CaféMSN Member Services

YOU MUST READ THESE TERMS AND CONDITIONS BEFORE YOU USE THIS APPLICATION. PLEASE PAY PARTICULAR ATTENTION TO THE “NO WARRANTY” AND “LIMITATION OF LIABILITY” SECTIONS. AFTER YOU HAVE READ THIS AGREEMENT, FOLLOW THE INSTRUCTIONS BELOW FOR ACCEPTING THIS AGREEMENT BETWEEN INFORMATE AND YOU FOR THE DOWNLOAD AND USE OF ITS SOFTWARE APPLICATION, SmartMeter. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MAY NOT DOWNLOAD OR USE THIS SOFTWARE.

1. USE OF SOFTWARE. By downloading this application, (the “Software”), you are granted a single license to download the product on a single mobile device, subject to the following condition:

            a.You will be part of a research panel of mobile phone users who will install SmartMeter software on their devices. Phone usage data collected from this panel will be aggregated across all members in analyzing phone usage trends and preferences and generating reports. You will be required to first register to use this service. Upon registration, we will text or SMS you the link to download the necessary software. We may, at our discretion, contact you for additional information. As a condition for your continued use of the Software, you agree to provide us and keep all your current information updated with us at all times.

            b. Upon registration you will be/LI assigned a panelist ID that will be associated with your phone identity number (IMEI). You are responsible for maintaining the confidentiality of the password and account. You agree to immediately notify us of any unauthorized use of your password or membership account or any other breach of security.

            c. Customer support is available through the helpline or email address provide. Any customer support requests will be addressed on a first come first serve basis, but in no event later than seven (7) days after receipt.

           d. Designated SmartPhoneMate representatives may visit or contact you, at your convenience and with your prior consent to conduct surveys on this or any other products or services.

            e. Automatic Upgrades. SmartPhoneMate may periodically, and automatically, update your SOFTWARE PRODUCT as part of its effort to improve the collection, storage, and usability of data collected from your mobile device. All updates that you receive are subject to the terms of this AGREEMENT.

2. NONCOMPETE PROVISIONS. In order to participate in the research panel, you agree not to be employed by, be affiliated with or in any way directly or indirectly own a business engaged in tele-communications, directly or indirectly in providing service or manufacturing support to cell devices related businesses or providing Value Added Service (VAS) to telecom operators.

3. INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights in the Software and user documentation are owned by the Application Owner or his/her company and are protected by applicable intellectual property laws (including patent, trademark and copyright laws) and international treaty provisions. INFORMATE retains all rights not expressly granted.

4. TERMINATION. INFORMATE may terminate this Agreement and your right to use the Software, or may modify the terms of this Agreement, at any time without notice or cause. Upon termination you must deinstall and destroy all copies of the Software. You have the right to terminate this Agreement and cease the use of this software at any time without notice or cause.

5. RESPONSIBILITIES; NO SUPPORT. You acknowledge that the Software is not commercially available and has not undergone the quality assurance testing that INFORMATE performs on products which INFORMATE makes commercially available to the general public for a fee. INFORMATE WILL NOT PROVIDE ANY SUPPORT OR TECHNICAL ASSISTANCE WITH RESPECT TO YOUR USE OF THE SOFTWARE. YOU FURTHER WARRANT THAT YOU ARE AUTHORIZED TO MANAGE, CONFIGURE, DOWNLOAD AND INSTALL SOFTWARE ON YOUR PHONE. WE DO NOT PROVIDE YOU WITH THE EQUIPMENT TO ACCESS THE SERVICE. YOU ARE RESPONSIBLE FOR ALL FEES CHARGED BY THIRD PARTIES TO ACCESS THE SERVICES (E.G., DATA CHARGES BY OPERATOR).

6. DATA COLLECTED; SmartMeter software records and collects participants’ mobile phone data usage, including i. List of calls made and received, use of various applications; lists of messages; Mobile web browsing activity; Camera and video use; Technical information about the device (e.g. applications installed, battery strength, mobile phone service provider, Bluetooth and roaming status).

We do not collect or view text or other content in personal files, email text or instant messages, image files either downloaded or captured via camera devices, contact or address book entries saved on the phone, or calendar entries.

All data collected will be used to process reports, which may be shared with Telecom Service Providers, Mobile Phone Manufacturers, VAS Operators etc. The shared information shall not include any personally identifiable information. We will not access your personal data or information without your prior written consent, which will be governed by a separate Terms & Conditions Agreement.

7. NO RESALE OR REUSE. You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Service (including your mobile device number), use of the Service, or access to the Service. Except as may be expressly permitted by applicable law or authorized by us in writing, you will not, and will not permit anyone to: (a) store, copy, modify, distribute, or resell any of the information; audio, visual, and audiovisual works; or other content made available through the Service or compile or collect any Service Content as part of a database or other work; (b) use any automated tool (e.g., robots, spiders) to use the Service or store, copy, modify, distribute, or resell any Service Content; (c) rent, lease, or sublicense your access to the Service to another person; (d) use the Service or Service Content for any purpose except for your own personal use; (e) circumvent or disable any digital rights management, usage rules, or other security features of the Service; (f) use the Service in a manner that threatens the integrity, performance, or availability of the Service; or (g) remove, alter, or obscure any proprietary notices (including copyright notices) on any portion of the Service or Service Content.

8. NO WARRANTY. Given the nature of this license and of the Software, INFORMATE IS PROVIDING THE SOFTWARE TO YOU “AS IS” AND MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE SOFTWARE OR ANY RELATED USER DOCUMENTATION, INCLUDING, WITHOUT LIMITATION, THEIR QUALITY, PERFORMANCE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.

9. LIMITATION OF LIABILITY. Because software is inherently complex and may not be completely free of errors, you are required to verify your work and to make backup copies. GIVEN THE NATURE OF THE SOFTWARE, IN NO EVENT WILL INFORMATE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, ECONOMIC, TORT, COVER OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE WHATSOEVER IN CONNECTION WITH YOUR USE OF THE SOFTWARE, INCLUDING WITHOUT LIMITATION, DAMAGES OR COSTS RELATING TO LOSS OF PROFITS, BUSINESS, GOODWILL, DATA OR COMPUTER PROGRAMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. MISCELLANEOUS. This Agreement may not be amended or modified without the written consent of an authorized representative of each party. The export, distribution and disclosure of the Software are subject to U.S. Export Administration Regulations. The terms of Sections 1, 4 and 5 shall survive any termination of this agreement. This Agreement shall be governed by the laws of the Commonwealth of Massachusetts.

11. INDIAN AND U.S. GOVERNMENT RESTRICTED RIGHTS.The Software and/or user documentation are provided with RESTRICTED AND LIMITED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in FAR 52.227-14 (June 1987) Alternate III(g)(3) (June 1987), FAR 52.227-19 (June 1987), or DFARS 52.227-7013 (c)(1)(ii) (June 1988), and under relevant Indian laws as applicable. Contractor is INFORMATE, 517, Palm spring, 5th floor, New Link Road, Malad (W) Mumbai – 400064, India. In the event the Government seeks to obtain the Software pursuant to standard commercial practice, this software agreement, instead of the noted regulatory clauses, shall control the terms of the Government’s license.

IF YOU DO NOT AGREE WITH THE ABOVE TERMS AND CONDITIONS, DO NOT INSTALL THE SOFTWARE.

SOFTWARE DOWNLOAD SPECIFIC NOTICES

NOTICE SPECIFIC TO SOFTWARE DOWNLOADS AVAILABLE ON THIS WEB SITE ACCESSIBLE TO (“you”):

NOTICE SPECIFIC TO SOFTWARE DOWNLOADS AVAILABLE ON THIS WEB SITE ACCESSIBLE TO (“you”):

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE DOWNLOADING ANY SOFTWARE PRODUCT(S) OVER THE WEB. BY DOWNLOADING ANY SOFTWARE PRODUCT, YOU EXPRESSLY AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS DOWNLOAD AGREEMENT. IF YOU DO NOT WISH TO BE BOUND BY THIS DOWNLOAD AGREEMENT, YOU MAY NOT DOWNLOAD ANY SOFTWARE PRODUCT OFF OF, OR FROM, THIS WEB SITE. INFORMATE MAY MODIFY THIS AGREEMENT AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED AGREEMENT AT THIS WEB SITE. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS AND YOUR CONTINUED USE AND/OR DOWNLOADING OF SOFTWARE AVAILABLE TO YOU HEREUNDER SHALL INDICATE YOUR ACCEPTANCE OF THE MODIFIED AGREEMENT.

NO SOFTWARE PRODUCT MAY BE DOWNLOADED FROM THE WEB OR OTHERWISE EXPORTED OR RE-EXPORTED INTO (OR TO A NATIONAL OR RESIDENT OF) ANY COUNTRY TO WHICH THE US HAS EMBARGOED GOODS. BY USING ANY SOFTWARE PRODUCT DOWNLOADED FROM THIS WEB SITE, YOU REPRESENT AND WARRANT THAT YOU ARE NOT LOCATED IN, UNDER THE CONTROL OF, OR A NATIONAL OR RESIDENT OF ANY SUCH COUNTRY. ANY SOFTWARE PRODUCT WHICH CONTAINS CRYPTOGRAPHIC FUNCTIONS IS FURTHER SUBJECT TO SPECIAL EXPORT LICENSING REQUIREMENTS BY THE U.S. DEPARTMENT OF COMMERCE.

Any software that is made available to download from this web site (“Software”) is the copyrighted work of INFORMATE (its affiliated companies and/or its suppliers) or is the copyrighted work of the third party posting the Software at this web site. This Software Download Agreement does not grant you a license to use the Software. Any and all use of the Software is governed exclusively by the terms of the Software License Agreement which accompanies the Software or is otherwise provided to you online, electronically (via this web site) prior to downloading the applicable Software (singularly and collectively referred to as “SLA”). The Software is made available for downloading solely for internal, non-commercial, use by you in accordance with the terms and conditions of the SLA. In the event that you do not agree with the terms of the SLA, then: (i) for Software with an SLA embedded in the Software, you must immediately delete all copies (whole and partial) of the Software from your mobile device and back-up system(s); and (ii) for Software with its SLA provided to you on-line electronically (via this web site), refrain from downloading the Software and immediately return to the Notes.net home page.

Any use, reproduction, or distribution of the Software not in accordance with the SLA is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. You agree to indemnify, defend and hold INFORMATE (its affiliates companies and suppliers) harmless from any demand, claim, or loss arising out of your material breach of this Download Agreement.

Validity of Electronic Communications. All electronic communications made by you using certain numbers, codes, marks, signs, public keys or other means of establishing your identity which are acceptable to INFORMATE will be deemed to be valid and authentic. You intend and agree that those electronic communications will be given the same legal effect as written and signed paper communications. You agree that electronic copies of communications are valid and you will not contest the validity of the originals or copies, absent proof of altered data or tampering which has not been authorized by you.

No Third Party Liability/Limitation of Liability. INFORMATE (its affiliated companies and/or suppliers) shall not be liable for the loss of data, information, transaction or other losses which may be due to the failure of your mobile device or third party communications provider on which you may rely. INFORMATE makes no representations as to the existence or nonexistence of any software virus, defect or the like, or errors arising from transmission(s) which may occur from the downloading of the Software off of the web site over third party telecommunications lines. IN NO EVENT SHALL INFORMATE, ITS AFFILIATED COMPANIES AND/OR SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, RESULTING FROM LOSS OF OR USE OF DATA, OR PROFITS, REGARDLESS OF THE CLAIM OR FORM OF CLAIM, WHETHER IN CONTRACTS, TORTS OR NEGLIGENCE, ARISING OUT OF OR IN CONNECTION WITH THE DOWNLOADING OF THE SOFTWARE, POSSESSION, USE OR PERFORMANCE OF THE SOFTWARE, DOCUMENTATION, INFORMATION RECEIVED FROM THIS WEB SITE, OR THE PROVISION OF, OR OMISSION OF SERVICES OR INFORMATION AVAILABLE FROM INFORMATE PURSUANT TO THIS DOWNLOAD AGREEMENT AND THIS WEB SITE. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Changes/Interruptions in Service. INFORMATE may, on a regular basis, perform maintenance on its equipment and system which may result in interrupted service. INFORMATE will attempt to provide prior notice of such interruption and changes but cannot guarantee that such notice will be provided. In no event shall INFORMATE be liable to you or any third party due to Lotus’ performance of maintenance and related services, or omission thereof.

No Warranties. The Software is provided “AS IS”. The Software is warranted, if at all, only in accordance with the terms and conditions of the SLA. EXCEPT AS EXPRESSLY WARRANTED IN THE SLA, INFORMATE (ITS AFFILIATES COMPANIES AND SUPPLIERS) MAKES NO WARRANTY, REPRESENTATION, PROMISE OR GUARANTEE, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE SOFTWARE, DOCUMENTATION, OR RELATED TECHNICAL SUPPORT, AND INFORMATE EXPRESSLY DISCLAIMS ALL SUCH WARRANTIES, OF ANY NATURE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF QUALITY, PERFORMANCE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

Security. In order to maintain secure communications and reduce fraud, you agree to protect the security of your numbers, codes, marks, signs, public keys or other means of identification. INFORMATE shall not be liable for any of your losses or damage which results from your failure to secure your means of identification.

Governing Law. This Agreement is entered into in the jurisdiction of Mumbai, India and and governed by the laws of the State of Maharashtra and Indian federal statutes, without regard to its conflicts of laws rules. Any action at law, suit in equity, or other jurisdictional proceeding for the enforcement of this Agreement or any provision thereof shall be instituted exclusively in a federal or state court of competent jurisdiction sitting in Mumbai, India

Termination; Entire Agreement. Violation of this Agreement may result in the immediate termination of your rights to download Software from this web site. In addition, this Agreement and your right to download Software from this web site may be terminated at any time for any reason without notice by INFORMATE. If any provision of this Agreement is unenforceable at law, the rest of the provisions shall remain in effect. No amendment or modification to this Agreement shall be effective unless expressly agreed to, in writing by INFORMATE This Agreement may not be assigned by you without the express, prior written consent of INFORMATE. This Agreement is the complete and exclusive agreement regarding your on-line Software download and replaces any prior oral or written communications between you and INFORMATE.

The original of this Agreement is written in English. You hereby waive any claim or right to have this Agreement translated into any language other than English. Furthermore, you hereby waive any claim or right to have this Agreement interpreted under any local law, ordinance, directive, or act, other than under the laws of the Mumbai. Your ability to download Software shall terminate immediately in the event that any applicable law or regulation is enacted which invalidates any provision of this Agreement, or which prohibits or restricts on-line commerce or Software access such as contemplated hereunder.

I have read and understand this Software Download Agreement and I hereby expressly agree with, accept, and consent to, the terms and conditions of this Software Download Agreement. Furthermore, I hereby waive any claim or right that I may have to assert that my electronic acceptance herewith is not the equivalent of, or deemed as, a valid signature to this Software Download Agreement

BES Express is scheduled for release March 1, 2010. RIM will distribute BES Express directly from www.blackberry.com. BES Express Server Software must be installed by the business for the service to work.Key Points:• BES Express does not offer all the features and functionality of a full BES.•

There is no charge to companies for BES Express Software, or for the Client Access Licenses (CALs) required to access it. • A customer must install and maintain the server, and provide IT support for the overall solution.

My plan with at&t before the ANR line was a $39.99 plan with 600 rollover minutes, 5000 mobile to mobile and 5000 nights and weekends. I also had $14.99 for unlimited incoming calls, $30 for unlimited Blackberry Data, $15 for 1500 messages and $4.99 for insurance my total bill after tax is $109.
Now I pay $35 before tax for 2000 minutes with unlimited nights/ weekends, mobile to mobile, unlimited messaging, unlimited Blackberry, insurance and 100 minutes video share.

I avoided making this change for years because I did not want to lose my control over my line. Now that I am on a ANR line I have to ask permission for features and I can not use the Apple iPhone. Before I got the ANR line I would swap back and forth from the iPhone and Blackberry.
These days times are hard and anyway we can save money is a good thing.

WMA Support – Long awaited handling of WM Audio will be supported now in attachments.

GMail – The enhanced plugin will get an update which allows for read/unread status of email.

Open Office- Open Office documents will gain support for presentations, text, speadsheets.

Email Setup /Validation – An enhanced email set up application will be added. Increasing security for end user and methods of email validation/revalidation uponPIN changes.

Carrier Enhancements – Error messages will now be more indicative of who they should be related to. ie: “If you are having a problem please contact .

Other -Carrier based tools such as BIS Admin which help with troubleshooting customers.

Nice updates

I got a tweet today saying the WordPress app was upgraded for Blackberry. So I went to Blackberry App World and downloaded the WordPress application.
This post is being done now from my Blackberry Bold 9700. I was able to put in the tags and pick the categories within the application.
This is a lot faster than doing the post in the Bolt browser like I was doing before. I even took a picture and placed it in this post. The video that I took was to large I think to upload from this application so I had to delete and repost.
This is a great application to do my post so far. I can write to multiple Blogs. I am now beginning to use this application and will keep everyone updated with what I like or dislike about this WordPress app. This is a free application on the Blackberry App World.

The drive to Orlando was not like I hope for it started out good using the VM-605 for voice calls but when I used the FM feature the reception was terrible I had to remove the VM-605 Bluetooth from my visor and place it next to my car stereo for it to get reception on the FM stations. I was so upset that my plans were ruined the FM did not work properly the whole trip and I numerous other FM frequencies with no better results.

When I got back from my trip I tried to contact Blackberry for the warranty, they told me that they do not warranty the device the store I purchased the device from has to give me a year warranty. When I contacted the store they informed me that I had the warranty with Blackberry. The paperwork that comes with the Blackberry Bluetooth did not have any contact information concerning warranty. I was mad at this time so I contacted the store and told them to show me where the warranty was with Blackberry and how to get a warranty exchange, they could not figure it out themselves so they contacted their suppliers which was a company out of Miami call CCM and they said that they would honor the warranty.
It has been almost 30 days now and I am still waiting for a my new VM-605 Bluetooth device. I am using the Blackberry VM-605 as a speaker phone and it works perfect as a speaker phone mounted on my visor but the FM option still sucks. I am hoping the new device will work better with the FM option so I can listen to my Pandora in Hi Fi and watch movies with my laptop through out the cars speakers.

Blackberry Bluetooth Speaker VM-605

Luckily for us the new Blackberry Bold 9700 was released at the end of November. We are Blackberry experts at our store locations so when it was to be released on November 22nd we had already been selling since November 18th. We were picking up in sales at the end of November but we started off so slow we would not reach our goal for the last quarter. Then the Blackberry devices were dropped in price for the holidays and the buying frenzy begun. We still have 2 days left before Christmas and we surpassed or sales goal already. The Blackberry and the reduced price helped us throughout the season. We are thankful for the help we got but still resentful for not having the iPhone. I can only imagine what our sales would have been if we had the Apple iPhone in our stores for the holidays. I know one thing the at&t corporate stores would have suffered because there customer service sucks.

Now we can only hope for the best in 2010. The Android phones and the new Sony Ericsson PDA phone will help shake up the market spurring sales and I know we will eventually carry the iPhone. Next year look for new at&t plans with expanded mobile to mobile with all carriers like Sprint is offering now and more non contract offerings.

The blackberry 9700 was selling wholesale for $450 now they are selling for $360 wholesale. This leaves a huge mark up for exporters in South America. The Blackberry 9700 sells whole sale in Venezuela for around $600+

Blackberry Bold 9700 Free Wireless Consultant is offering a Free Blackberry 9700 Bold

It is confirmed we are selling the blackberry 9700 for $100 after mail-in rebate in our stores in South Florida. That’s a great deal for the latest 3G Blackberry for at&t the only wireless provider with Rollover minutes. I have two South Florida stores one in Miami off the Palmetto and 40th street and in Weston on Weston road and Commerce blvd. Call me for details 754-273-5544

The Blackberry Bold 9700 Free on Wireless Consultant

Watch this video I took from the Blackberry Bold 9700 at Universal Studios.

Blackberry 8900 Refurbished $49.99

Refurbished Apple iPhone 8GB $49.99 from AT&T

Refurbished cell phones on at&t.com have a 90 day warranty but you may add insurance for $4.99 a month with a $50 deductible that covers loss, stolen, water damage and basically anything. You are allowed two claims per year. The Apple iPhone is the only cell phone on AT&T that can not have insurance added.

Get the New Blackberry 9700 from T-Mobile only $149.99

We just got the Blackberry Bold 9700 today for at&t and so far today we sold about 20. The cost on at&t from me in the store is $450 non contract, $299 with $100 rebate with 2 year contract new or upgrade and $350 with $100 rebate early upgrade. Early upgrades can be done after completing six months of any new contract if you have not done an early upgrade within a year and if you did an early upgrade you can do one every year.

We are limited with the amount of non contract phones we can sell at the beginning because we would like to have our customers whom been waiting for the new Bold and are doing a new contract or upgrade to come first.

Call me at 754-273-5544 if you would like to pick up a Blackberry 9700 in Dade or Broward county Florida. I will check your account to tell you if you can do an upgrade and I will go over you plan to try and save you money$$$. Check out my online deals for the new Blackberry 9700 for at&t and T-Mobile.

Get New Blackberry 9700 from at&t $69.99

The customer with the issue came to the store on December 7th and told me it was the bank that blocked all Blackberry users that were not using there server. We had first done a work around for her to get her email with Blackberry web mail. I was so relieved to know that it was not something about Blackberry we could not fix.

Cell phone deals

http://mobilewiseguy.com/2009/06/12/blackberry-application-memory-leak-issue.aspx

I have more application memory, it gave me about 10 more megabytes of application memory. This additional memory stopped my Blackberry from resetting because the low memory.
My camera default email address that I use to send pictures is now working with the email address that I set as the default.
The browser works a little better on some pages like Wachovia.com and YouTube.
The Visual Voice Mail feature is ok but I have been using YouMail and I had Visual Voice Mail with their service and it has more features for free.
I also got some new games on my Blackberry Bold that I have not tried yet like Tetris. The main problems I had with my Bold have been fixed with this update. I did the wireless update at night before bed because it took about two hours to complete.

The Blackberry 8900 Curve is smaller and lighter than the Bold. The 8900 has a 3.2 mega-pixel camera with auto focus compared to the Bold’s 2.0 mega-pixel camera without auto focus. The screen on the 8900 has slightly better resolution than the Bold. The main thing that I found is that the application memory on the 8900 is 3 times more application memory than the Blackberry Bold. My previous Blog shows how much trouble I have had with the Bold and the application memory. The all the new applications from the Blackberry World app store will fit better on the 8900 curve. Last the reception on the 8900 Blackberry seems to be better than the Bold.

Blackberry needs to update the Bold software or drop the price. The EDGE technology is being improved in speeds and when that happens the Bold will not have anything over the Blackberry 8900. You can get a Blackberry Bold with a new at&t line for $79.99 and the Blackberry 8900 Curve for free with new at&t service. cellular-phone-deals.net

Check out exclusive Free Samsung Jack from Wireless Consultant!

I got the Bolt browser for Crackberry.com I know you will thank me just put this URL www.boltbrowser.com/ in you Blackberry or Media Net browser and download the Bolt browser for Blackberry.

I have been waiting for the new Skyfire browser for Blackberry because it let you see video from Hulu, Youtube, CNN news video and a lot more sites. I downloaded Skyfire to my Samsung Blackjack 2 and my LG Incite but after stumbling on Bolt I am happy to say I will be busy doing a lot more with my Blackberry in the next few days especially with my new Blog

The Blackberry 8900 Curve Free from Wireless Consultant on at&t with new 2 year service

Wireless Consultant

Features
*256MB bulit-in memory
*3G
*Word capabilites
*5 hrs talk time, 14 days standby time
*480×340 pixel screen
*Enhanched multimedia support
Blackberry Tour 9630 for Verizon Wireless

Hello Curtis,

I am sorry to hear that the issue persisted and that you were unable to get the logs from the hand held. I would like to thank you for working with us to try and isolate this issue. Unfortunately, the logs provided did not provide us enough insight as to what was causing the memory loss.

I am glad you got a new hand held and hope that this one brings you more luck in the way that Blackberry is supposed to function. If the issue occurs with the new handheld, I would request you call in on a new ticket. Though if you refer to this one, all steps will be listed on what to do. This is not a common function of the handheld and we do take it very seriously. We want all of our customers to have a positive experience with our product.

I will mark this case as closed at this time, though we can always re-open or refer back to it if needed.

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us.

Sincerely,

Marc
BlackBerry Customer Support
Research In Motion Limited
Tel:
NA Toll Free: 1-877-255-2377
UK Toll Free: 0808 100 7466
Europe: +44 1753 558400
Worldwide: +1-519-888-6181
Email: help@blackberry.com
Web: www.blackberry.com

***Now Available – BlackBerry Training for BlackBerry Enterprise Server software administrators. For information about current course offerings, please visit www.blackberry.com/go/training.

——Original Message——
From: curtis@curtism.com
Received: Sunday, May 24, 2009 7:14:01 AM (EST)
To: help@blackberry.net
Subject: Re: RE: RQST00006811854 Issues with running out of memoryonthehandheld

I could not duplicate sending the logs. My Blackberry is losing application memory the same way and I do not have any applications downloaded.
I have decided to switch the Blackberry Bold out with the warranty exchange program with at&t.
I have been on the phone with Blackberry support for over 3 hours and weeks have gone by without any results.
I tried to do everything that the Blackberry support team has asked me. If I had a client with the same issue I would advise to switch the unit out because it is defective and I would not want them to spend the hour on the phone with support and not be able to use their Blackberry properly for weeks.

Thanks for you help.

What did the logs say that you got from me? The memory was already leaking out when I sent those logs. I was at 12MB when I sent those and that dropped from 31MB to 12 in a day.
Curtis Matthews

—–Original Message—–
From: BlackBerry Support

Date: Sat, 23 May 2009 19:22:02
To:
Subject: Re: RE: RQST00006811854 Issues with running out of memory
onthehandheld

Hello Curtis,

I am following up to see if you have been getting the logs and to see if you are still having issues with your Memory on your handheld. I have not heard from you since the 17th. I will following mid this week and if I don’t hear back from you I will consider this case to be closed. Though we can always re-open or refer back to the case if needed.

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us.

Sincerely,

Marc
BlackBerry Customer Support
Research In Motion Limited
Tel:
NA Toll Free: 1-877-255-2377
UK Toll Free: 0808 100 7466
Europe: +44 1753 558400
Worldwide: +1-519-888-6181
Email: help@blackberry.com
Web: www.blackberry.com

***Now Available – BlackBerry Training for BlackBerry Enterprise Server software administrators. For information about current course offerings, please visit www.blackberry.com/go/training.

——Original Message——
From: support@blackberry.net
Received: Monday, May 18, 2009 10:30:03 PM (EST)
To: curtis@curtism.com
Subject: Re: RE: RQST00006811854 Issues with running out of memory onthehandheld

Hello Curtis,

Thank you for the log, on the next email provide the log as an attachment and provide the following information at the same time.

Every day I would like you to document the following.

- What your Memory level is at
On the handheld from the main screen go into Options>Status and document the file free
- What application are you going to install this day
List the name of the program you are going to install after you get the logs. After the application is installed, document the file free again.
On the first day don’t download, on the second download the AppWorld and only the Appworld.

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us.

Sincerely,

Marc
BlackBerry Customer Support
Research In Motion Limited
Tel:
NA Toll Free: 1-877-255-2377
UK Toll Free: 0808 100 7466
Europe: +44 1753 558400
Worldwide: +1-519-888-6181
Email: help@blackberry.com
Web: www.blackberry.com

***Now Available – BlackBerry Training for BlackBerry Enterprise Server software administrators. For information about current course offerings, please visit www.blackberry.com/go/training.

——Original Message——
From: curtis@curtism.com
Received: Sunday, May 17, 2009 7:19:31 AM (EST)
To: help@blackberry.net
Subject: RE: RQST00006811854 Issues with running out of memory onthehandheld

The 2nd event log my app memory is 10.8mb with no apps install except fo app world

Curtis Matthews

Hello Curtis,

As per our conversation, I would request you do the following to isolate the issue.

Every day I would like you to document the following.

- What your Memory level is at
On the handheld from the main screen go into Options>Status and document the file free
- What application are you going to install this day
List the name of the program you are going to install after you get the logs. After the application is installed, document the file free again.
On the first day don’t download, on the second download the AppWorld and only the Appworld.

Every day I want you to get the Handheld Logs after you document the handheld information. Go through the following commands.
In the Command prompt copy and paste the following.

cd C:\program files\common files\research in motion\apploader

In the Apploader folder to get the log type the copy and paste the following command, don’t forget to rename the filename.

loader /eventlog c:\handheldlogs\filename.txt

Make sure to have the .txt at the end of the name otherwise it won’t create the text file.

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us.

Sincerely,

Marc
BlackBerry Customer Support
Research In Motion Limited

CurtisM.com
305-323-7985

May 15th
Hello Curtis,

Your handheld still has the Vlingo app which is most likely the cultrate in this situation. I would recommend that we backup the handheld, Security Wipe it erasing all applications. Make sure Vlingo has been removed, then restore the backup and only install those applications you need (No Vlingo 2.0). We would enable logging as well just in case the issue persists.

Vlingo has released a 3.0 version which is now available, it could be the older version had issues. Though this new version costs money.

Let me know what applications you are planning on installing before you proceed to install them. This way I can try and copy your configuration. If you would like me to call you in regards to this issue, let me know a time and number to best reach you.

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us.

Sincerely,

Marc
BlackBerry Customer Support
Research In Motion Limited
Tel:

May 14th

Hello Curtis,

Here are the instructions on how to enable handheld logging and get the logs from the handheld

1. Can you perform a test on a good and bad handheld and provide fresh BES logs, screenshots from the handhelds and the handheld logs. (this is to clarify issue for possible escalation)
Prior to test, enable Handheld Logging
From the main screen on the handheld, hold down the ‘ALT’ button and type the letters “L G L G” once you let go you will be in the EventLog
Press in the ‘Menu’ button and select “Options” and change the Min log level to “Debug Info”. Then save your settings.

When you have reproduced the issue, go through the following steps to get the handheld logs and information.

You will need to either have the BlackBerry Desktop Manager 4.7 installed or WEBSL which can be downloaded from www.blackberry.com/upgrade.
Once installed, navigate in DOS to C:\Program Files\Common Files\Research In Motion\AppLoader, or on a dual core system, C:\Program Files (x86)\Common Files\Research In Motion\AppLoader.

I would like you to gather the handheld logs and Device Info. Here are the commands needed.
- Eventlog loader.exe /eventlog “c:\outfilename.txt”
- Deviceinfo loader.exe /deviceinfo “c:\outfilename.txt”

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us.

Sincerely,

Marc
BlackBerry Customer Support
Research In Motion Limited

May 13th

Hello Curtis,

I apologize about forgetting to give my schedule. I work from 10:00 AM – 8:00 PM Wednesday to Saturday. Could we reschedule for a later time? If not let me know and I will arrange for the call back at your convenience.

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us.

Sincerely,

Marc
BlackBerry Customer Support
Research In Motion Limited

May 13th

Hello Curtis,

I am sorry that you are still having the issue. I don’t beleive that this is a hardware issue and replacing the handheld may not resolve this. I would like to help you resolve this issue if possible, if you can let me know a date and time that would best suit you for a call back so we may hopefully resolve this issue. As well if you can provide the call back number that you wish me to call.

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us.

Sincerely,

Marc
BlackBerry Customer Support
Research In Motion Limited

Started April 30th

Hello Curtis,

I have attempted to contact you with no luck. If you can let me know the best time and number to contact you, we will be able to work on your issue.

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us.

Sincerely,

Marc
BlackBerry Customer Support
Research In Motion Limited

The Bold has one of the most advanced browsers from Blackberry. I would think someone from RIM had tested these emails out before sending them to the thousand of users that signed up for Blackberry news letter.

Doing all these things will fill the application memory. Before with a Windows mobile device I would just go to the task manager and stop all the tasks that I wanted too. Freeing up the memory needed for it to do more processing.

I know that most Blackberry users know that by taking the battery out of the Blackberry Bold resets the application memory and the phone. But Most people don’t know they can also press alt-shift-delete at the same time and reset the phone and the application memory. That’s the same way you can do it on a computer.
Blackberry know about the problem and fixed it in later Blackberry devices like the new Blackberry 8900 Curve. The Blackberry Curve 8900 has 400 percent more application memory than the Bold.
The Best Cell Phones Deals Online. Get the Blackberry Curve 8900 Free