I use the Motorola Xoom which is a LTE 4G tablet on Verizon Wireless. My tablet does what the Nook, Kindle Fire and iPad do and has its own built in service. I can use my tablet anywhere on the Verizon Wireless Network and it has its own built in hotspot that I can allow up to 5 other WiFi enabled devices connect to the Internet.

http://gadgetbox.msnbc.msn.com/_news/2011/11/07/8682322-tablet-war-2011-nook-vs-kindle-vs-ipad

Some people like using a task manager application to stop applications from running but these task killer app use more memory and power than they save. Android phones with 2.1 or newer software have a built in task killer and adding a task killer defeats the purpose.

Yesterday I had a client complain his battery died after a few hours. After examining his HTC Incredible 2 I realized he had downloaded a battery saver application and that was the culprit. That app ate up 72% of his battery so we deleted the app and problemsolved was solved.

The older versions of Android operating systems did require a task killer but Android learned from this and corrected the issue with later updates and all new Android phones are already equipped with battery saver and app killer options.

Read this article below from Motorola concerning turning your phone off.

http://www.motorola.com/staticfiles/Support/5697/verizon/rss/tips/en-US/d0e947b.5697.en-US.html

1. First and foremost which is the hardest decision….which operating system do I want to go with? Do I want to go with a chosen leader for ease of use like the Apple iPad? Do I want to have the freedom to add widgets withing Android Honeycomb? Or are you still addicted to your BlackBerry (in an Apple and Android World) that you want to continue the legacy with a BlackBerryPlaybook? This isn’t the easiest of decisions. The last quarter of this year we will see an influx of Tablet makers and this is one decision that cannot be judged by price and specs. Is it for social networking, remote access to your server, or just looking for an easy way to access your company mail on the go.

2. Next…this decision doesn’t get much easier. Which screen size should I choose? They typically range from the small 7 inch screen to the large 13.3 inch screen. Remember, that bigger isn’t always better or more expensive. Unlike desktop monitors, tablet monitors are meant to be small and handy to carry anywhere. Choose a screen that you are comfortable with, but remember sometimes the bigger they are the shorter the battery life will be! 

3. What kind of performance are you looking for? Single core processor? Dual core processor or does it even matter? With a world of tablets coming to the table performance doesn’t always = price. The best “bang for your buck” might be in the middle of the road so avoid the most expensive tablets (unless you have money to burn) and check the consumer reviews of the models you have in your sights.

4. Are you looking for expandability? Determining what type of ports might actually determine which operating system you choose. Typical ports include Type I and II PC card slots, SD card reader, USB ports, VGA port, docking connector, microphone jack, and headphone jack, but Apple limits you to only the microphone jack so expandability is what your looking for than an Android tablet might be what your looking for. Take into account what you might be doing on this tablet in a year to make a better informed decision.  5. Battery life is more important than you may think! Here is a great Wiki that shows a complete comparison of the available models out there with their run times. Once you find a style and OS of your future tablet, make sure it meets your demands for battery life.

The Mobilewiseguy will help guide you with all the different choices and features so contact me.

Check out the link below

http://www.fiercemobilecontent.com/press-releases/microsoft-acquire-skype

Samsung Charge (4/28/11) Top Customer WOW Factors  1. 1st DROID to run on America’s fastest 4G LTE network. 2. Offers the best mobile entertainment experience in the market today! 3. The super-bright touch screen provides high-quality, true-to-life color and images for pictures, videos and games. 4. It uses the AndroidTM 2.2 platform and Adobe Flash 10.2 for a rich web experience and smooth streaming video. 5. Its front-facing camera can be used for video chatting using apps available in the Android Market.

DROID Incredible 2 (4/28/11):  With all of the features and apps customers enjoyed on the DROID INCREDIBLE, the DROID INCREDIBLE 2 takes the user’s experience to the next level. Here’s what you and your customers need to know about enhancements to the DROID INCREDIBLE 2 by HTC, available on the Verizon Wireless 3G network.  § Larger screen for better browsing,viewing of videos and reading. § New – global capability to more than 220 voice and 200 data service countries. § Added a front facing 1.3MP camera to complement the 8MP rear camera. § More than double the memory with a pre-installed 16GB microSD™ card. § New – Sync & Connect* email will provide multiple email and address books in one place. § Wireless media sharing capability with DLNA.

CASIO G’zOne Commando (4/28/11):  Top 5 things you should know: 1. Form Factor: Touch screen; Virtual QWERTY keyboard 2. Processor & Memory: Android 2.2; Processor: 800Mhz; 8 GB microSD pre-installed; MicroSD up to 32GB 3. Connectivity: 3G Mobile Hotspot capable up to 5 devices; WiFi 802.11 b/g/n; Bluetooth wireless technology 4. Camera/Video: 5-megapixel camera with LED flash, and video capture 5. Multimedia: HTML Browser Supports Adobe Flash 10.1; Audio/Music formats supported: AAC+,MP3, WMA, unprotected AAC+.

Coming SOON!! Blackberry Playbook:  Top 5 things you should know: 1. Form Factor: 7” LCD display, 1024×600 screen resolution, Multi-touch capacitive screen 2. Processor & Memory: 1 GHz dual –core processor, 1GB RAM, Symmetric multi-processing 3. Connectivity: WiFi 802.11 a/b/g/n, Bluetooth 2.1+EDR, Out of the box compatibility with Blackberry Enterprise Server 4. Camera/Video: 3MP high-definition forward-facing camera, 5 MP high-definition rear facing camera, Video Calling 5. Multimedia: 1080p HD video; H.264, MPEG4, WMV HDMI video output, Micro USB and Micro HDMI ports, FullAdobe Flash 10.1 enabled, Built in support for HTML5.

I only can take a short video with my Blackberry Bold 9700 and send the video through MMS to YouTube. The video is sent as a multimedia message to YouTube and the anyone can see your video on YouTube. After the video is uploaded to Youtube it can be link to websites and or Blogs.

The issue I have is that a MMS video is only 30 seconds and the quality is not as good as normal videos that can be taken with the Blackberry Bold 9700. A normal video can be hours long as long as you have room on your media card.

I have a few other ways to upload longer and better quality videos to YouTube. First is after taking a good quality video with the phone take my media card and use the SD adapter to upload the video from my laptop to YouTube.

Secondly is my Motorola Backflip an Android device let’s me upload videos taken with it directly to YouTube without the 30 second restriction. I am sure it has something to do with Google owning Android mobile operating system and Youtube. My first test was a 5 minute video I took waiting for the draw bridge to open. I realized later more than 2 minutes took way too long to upload directly from the cell phone.

Then I remembered using an application on my Blackberry Bold 9000. It is called Qik, this application allow you to stream the video live and the video can be an hour or more. I stopped using Qik only because it is not supported on my Blackberry Bold 9700. Qik works on many devices Android, iPhones, Windows Mobile and some models of the Blackberry.

Qik is the easiest way to put videos on the web.

Check out some videos on my Qik website.

Posted with WordPress for BlackBerry.

Now about two weeks ago when I tried to use Pandora I was getting an error
(Critical tunnel failure). It would not sign me in to the Pandora application.
So I deleted Pandora and re installed it, that didn’t work. Next I wiped my Blackberry clean, which puts it back to factory settings and erases all of the content, applications, settings and contacts.
I then reinstalled all my previous contents. That did not work also, I then
decided to download another music radio application to use in the mean time so I downloaded Slacker Radio. Slacker worked for a day then prompt me to re-input my user name and password. I did but Slacker gave me an error saying it was wrong. I then had to reset the password and it would work for a few minutes, then prompt me to re-enter the user name and password again and again. 

Now I am of the opinion  it was something in the Blackberry software that was causing Pandora and Slacker not to work.

I did some research on the web and came to the conclusion that it was my APN setting. The setting was still set on  AT&T  which was (wap.cingular).

I put a call into T-Mobile tech support who then transferred me to RIM support and after explaining the problem and stating it was an unlocked Blackberry from AT&T the tech from RIM then told me the APN setting for T-mobile is wap.voicestream.com.

Now Pandora and Slacker is working properly and the fix was simple. The APN
setting is under options, advanced options then TCP/IP. The T-Mobile setting
does not have a user name or password so un-check that box. At&t had
wap@cingular.com and the password was blanked out.

Posted with WordPress for BlackBerry.

I found an application on the Android market place call advanced task killer
that let’s you shut down all your applications. It will give you a check list so
you have the option to leave some applications running. I recommend this app for
all Android users.

Shop for all types of Cell Phones Batteries here!

I am not complaining Pandora is my favorite application on my Blackberry and I use it so much so what I hear and ad now once in a while. They used to only have ads on the screen when I looked at the Blackberry device but now after a few songs I hear one ad.

The one ad seems to come every half an hour and that ad has been the same ad over and over again. Springhill Suites is the only advertisement I hear on Pandora. I have not had any ads played before and now only Springhill Suites.

I would think Pandora would have me in their data base as a listener that selects high energy music around the same time almost every morning. This would mean I use the music for working out or energizing myself in the morning. Then the ads should be targeted for me with workout ads or energy drinks, something that would be more relevant than Springhill Suites.

This Blur Over The Air (BOTA) update will be a two stage process. The first update will be marked “1 of 2” and will take between 35 seconds and one (1) minute to download over 3G. The second update will be marked “2 of 2” and will take between three (3) and 10 minutes to download over 3G. The updates will download in the background and customers can resume normal operation of the device during the downloads. While customers can use their device as normal during the download process, they will be unable to make and receive calls during the installation of the update.   

The update will be made available for 1000 customers on May 13, 2010. The updates will be pushed to customer devices beginning May 20, 2010.

Read all the details I copied below.

Dear Participant,

As a valued member of CaféMSN, you have been chosen to participate in a study related to your mobile phone and the services you use on your phone. The study results will help us to improve and refine the services on mobile phone and therefore your responses are very important for us. The questionnaire should take no more than 10 minutes to complete.

Upon completing this survey, as a token of appreciation, your e-mail address will be automatically registered and you will receive a gift certificate of Amazon.com valued at $5. The certificate will be electronically transferred to your e-mail IDs within 2-3 weeks after you respond to survey. To participate, you will need send the response in next 3 days.

To begin the survey, click on the link given below: http://survey.euro.confirmit.com/privateinfo
Please note, your survey responses will be kept confidential and you will only be contacted on your e-mail address based on completion of the survey. All analysis and reporting will only be done in aggregate and results will be used solely for market research purposes. You must be 18 years or older to participate in this survey.

After completion of the survey, you will get an opportunity to earn an additional $25 by participating in a new research program targeted among the Smartphone or Advanced Phone users.

Thank you in advance for taking the time to provide your valuable feedback.Sincerely,CaféMSN Member Services

YOU MUST READ THESE TERMS AND CONDITIONS BEFORE YOU USE THIS APPLICATION. PLEASE PAY PARTICULAR ATTENTION TO THE “NO WARRANTY” AND “LIMITATION OF LIABILITY” SECTIONS. AFTER YOU HAVE READ THIS AGREEMENT, FOLLOW THE INSTRUCTIONS BELOW FOR ACCEPTING THIS AGREEMENT BETWEEN INFORMATE AND YOU FOR THE DOWNLOAD AND USE OF ITS SOFTWARE APPLICATION, SmartMeter. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MAY NOT DOWNLOAD OR USE THIS SOFTWARE.

1. USE OF SOFTWARE. By downloading this application, (the “Software”), you are granted a single license to download the product on a single mobile device, subject to the following condition:

            a.You will be part of a research panel of mobile phone users who will install SmartMeter software on their devices. Phone usage data collected from this panel will be aggregated across all members in analyzing phone usage trends and preferences and generating reports. You will be required to first register to use this service. Upon registration, we will text or SMS you the link to download the necessary software. We may, at our discretion, contact you for additional information. As a condition for your continued use of the Software, you agree to provide us and keep all your current information updated with us at all times.

            b. Upon registration you will be/LI assigned a panelist ID that will be associated with your phone identity number (IMEI). You are responsible for maintaining the confidentiality of the password and account. You agree to immediately notify us of any unauthorized use of your password or membership account or any other breach of security.

            c. Customer support is available through the helpline or email address provide. Any customer support requests will be addressed on a first come first serve basis, but in no event later than seven (7) days after receipt.

           d. Designated SmartPhoneMate representatives may visit or contact you, at your convenience and with your prior consent to conduct surveys on this or any other products or services.

            e. Automatic Upgrades. SmartPhoneMate may periodically, and automatically, update your SOFTWARE PRODUCT as part of its effort to improve the collection, storage, and usability of data collected from your mobile device. All updates that you receive are subject to the terms of this AGREEMENT.

2. NONCOMPETE PROVISIONS. In order to participate in the research panel, you agree not to be employed by, be affiliated with or in any way directly or indirectly own a business engaged in tele-communications, directly or indirectly in providing service or manufacturing support to cell devices related businesses or providing Value Added Service (VAS) to telecom operators.

3. INTELLECTUAL PROPERTY RIGHTS

All intellectual property rights in the Software and user documentation are owned by the Application Owner or his/her company and are protected by applicable intellectual property laws (including patent, trademark and copyright laws) and international treaty provisions. INFORMATE retains all rights not expressly granted.

4. TERMINATION. INFORMATE may terminate this Agreement and your right to use the Software, or may modify the terms of this Agreement, at any time without notice or cause. Upon termination you must deinstall and destroy all copies of the Software. You have the right to terminate this Agreement and cease the use of this software at any time without notice or cause.

5. RESPONSIBILITIES; NO SUPPORT. You acknowledge that the Software is not commercially available and has not undergone the quality assurance testing that INFORMATE performs on products which INFORMATE makes commercially available to the general public for a fee. INFORMATE WILL NOT PROVIDE ANY SUPPORT OR TECHNICAL ASSISTANCE WITH RESPECT TO YOUR USE OF THE SOFTWARE. YOU FURTHER WARRANT THAT YOU ARE AUTHORIZED TO MANAGE, CONFIGURE, DOWNLOAD AND INSTALL SOFTWARE ON YOUR PHONE. WE DO NOT PROVIDE YOU WITH THE EQUIPMENT TO ACCESS THE SERVICE. YOU ARE RESPONSIBLE FOR ALL FEES CHARGED BY THIRD PARTIES TO ACCESS THE SERVICES (E.G., DATA CHARGES BY OPERATOR).

6. DATA COLLECTED; SmartMeter software records and collects participants’ mobile phone data usage, including i. List of calls made and received, use of various applications; lists of messages; Mobile web browsing activity; Camera and video use; Technical information about the device (e.g. applications installed, battery strength, mobile phone service provider, Bluetooth and roaming status).

We do not collect or view text or other content in personal files, email text or instant messages, image files either downloaded or captured via camera devices, contact or address book entries saved on the phone, or calendar entries.

All data collected will be used to process reports, which may be shared with Telecom Service Providers, Mobile Phone Manufacturers, VAS Operators etc. The shared information shall not include any personally identifiable information. We will not access your personal data or information without your prior written consent, which will be governed by a separate Terms & Conditions Agreement.

7. NO RESALE OR REUSE. You agree not to reproduce, duplicate, copy, sell, trade, resell or exploit for any commercial purposes, any portion of the Service (including your mobile device number), use of the Service, or access to the Service. Except as may be expressly permitted by applicable law or authorized by us in writing, you will not, and will not permit anyone to: (a) store, copy, modify, distribute, or resell any of the information; audio, visual, and audiovisual works; or other content made available through the Service or compile or collect any Service Content as part of a database or other work; (b) use any automated tool (e.g., robots, spiders) to use the Service or store, copy, modify, distribute, or resell any Service Content; (c) rent, lease, or sublicense your access to the Service to another person; (d) use the Service or Service Content for any purpose except for your own personal use; (e) circumvent or disable any digital rights management, usage rules, or other security features of the Service; (f) use the Service in a manner that threatens the integrity, performance, or availability of the Service; or (g) remove, alter, or obscure any proprietary notices (including copyright notices) on any portion of the Service or Service Content.

8. NO WARRANTY. Given the nature of this license and of the Software, INFORMATE IS PROVIDING THE SOFTWARE TO YOU “AS IS” AND MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED, WITH RESPECT TO THE SOFTWARE OR ANY RELATED USER DOCUMENTATION, INCLUDING, WITHOUT LIMITATION, THEIR QUALITY, PERFORMANCE, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.

9. LIMITATION OF LIABILITY. Because software is inherently complex and may not be completely free of errors, you are required to verify your work and to make backup copies. GIVEN THE NATURE OF THE SOFTWARE, IN NO EVENT WILL INFORMATE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, ECONOMIC, TORT, COVER OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE WHATSOEVER IN CONNECTION WITH YOUR USE OF THE SOFTWARE, INCLUDING WITHOUT LIMITATION, DAMAGES OR COSTS RELATING TO LOSS OF PROFITS, BUSINESS, GOODWILL, DATA OR COMPUTER PROGRAMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. MISCELLANEOUS. This Agreement may not be amended or modified without the written consent of an authorized representative of each party. The export, distribution and disclosure of the Software are subject to U.S. Export Administration Regulations. The terms of Sections 1, 4 and 5 shall survive any termination of this agreement. This Agreement shall be governed by the laws of the Commonwealth of Massachusetts.

11. INDIAN AND U.S. GOVERNMENT RESTRICTED RIGHTS.The Software and/or user documentation are provided with RESTRICTED AND LIMITED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in FAR 52.227-14 (June 1987) Alternate III(g)(3) (June 1987), FAR 52.227-19 (June 1987), or DFARS 52.227-7013 (c)(1)(ii) (June 1988), and under relevant Indian laws as applicable. Contractor is INFORMATE, 517, Palm spring, 5th floor, New Link Road, Malad (W) Mumbai – 400064, India. In the event the Government seeks to obtain the Software pursuant to standard commercial practice, this software agreement, instead of the noted regulatory clauses, shall control the terms of the Government’s license.

IF YOU DO NOT AGREE WITH THE ABOVE TERMS AND CONDITIONS, DO NOT INSTALL THE SOFTWARE.

SOFTWARE DOWNLOAD SPECIFIC NOTICES

NOTICE SPECIFIC TO SOFTWARE DOWNLOADS AVAILABLE ON THIS WEB SITE ACCESSIBLE TO (“you”):

NOTICE SPECIFIC TO SOFTWARE DOWNLOADS AVAILABLE ON THIS WEB SITE ACCESSIBLE TO (“you”):

PLEASE READ THIS AGREEMENT CAREFULLY BEFORE DOWNLOADING ANY SOFTWARE PRODUCT(S) OVER THE WEB. BY DOWNLOADING ANY SOFTWARE PRODUCT, YOU EXPRESSLY AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS DOWNLOAD AGREEMENT. IF YOU DO NOT WISH TO BE BOUND BY THIS DOWNLOAD AGREEMENT, YOU MAY NOT DOWNLOAD ANY SOFTWARE PRODUCT OFF OF, OR FROM, THIS WEB SITE. INFORMATE MAY MODIFY THIS AGREEMENT AT ANY TIME, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED AGREEMENT AT THIS WEB SITE. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS AND YOUR CONTINUED USE AND/OR DOWNLOADING OF SOFTWARE AVAILABLE TO YOU HEREUNDER SHALL INDICATE YOUR ACCEPTANCE OF THE MODIFIED AGREEMENT.

NO SOFTWARE PRODUCT MAY BE DOWNLOADED FROM THE WEB OR OTHERWISE EXPORTED OR RE-EXPORTED INTO (OR TO A NATIONAL OR RESIDENT OF) ANY COUNTRY TO WHICH THE US HAS EMBARGOED GOODS. BY USING ANY SOFTWARE PRODUCT DOWNLOADED FROM THIS WEB SITE, YOU REPRESENT AND WARRANT THAT YOU ARE NOT LOCATED IN, UNDER THE CONTROL OF, OR A NATIONAL OR RESIDENT OF ANY SUCH COUNTRY. ANY SOFTWARE PRODUCT WHICH CONTAINS CRYPTOGRAPHIC FUNCTIONS IS FURTHER SUBJECT TO SPECIAL EXPORT LICENSING REQUIREMENTS BY THE U.S. DEPARTMENT OF COMMERCE.

Any software that is made available to download from this web site (“Software”) is the copyrighted work of INFORMATE (its affiliated companies and/or its suppliers) or is the copyrighted work of the third party posting the Software at this web site. This Software Download Agreement does not grant you a license to use the Software. Any and all use of the Software is governed exclusively by the terms of the Software License Agreement which accompanies the Software or is otherwise provided to you online, electronically (via this web site) prior to downloading the applicable Software (singularly and collectively referred to as “SLA”). The Software is made available for downloading solely for internal, non-commercial, use by you in accordance with the terms and conditions of the SLA. In the event that you do not agree with the terms of the SLA, then: (i) for Software with an SLA embedded in the Software, you must immediately delete all copies (whole and partial) of the Software from your mobile device and back-up system(s); and (ii) for Software with its SLA provided to you on-line electronically (via this web site), refrain from downloading the Software and immediately return to the Notes.net home page.

Any use, reproduction, or distribution of the Software not in accordance with the SLA is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. You agree to indemnify, defend and hold INFORMATE (its affiliates companies and suppliers) harmless from any demand, claim, or loss arising out of your material breach of this Download Agreement.

Validity of Electronic Communications. All electronic communications made by you using certain numbers, codes, marks, signs, public keys or other means of establishing your identity which are acceptable to INFORMATE will be deemed to be valid and authentic. You intend and agree that those electronic communications will be given the same legal effect as written and signed paper communications. You agree that electronic copies of communications are valid and you will not contest the validity of the originals or copies, absent proof of altered data or tampering which has not been authorized by you.

No Third Party Liability/Limitation of Liability. INFORMATE (its affiliated companies and/or suppliers) shall not be liable for the loss of data, information, transaction or other losses which may be due to the failure of your mobile device or third party communications provider on which you may rely. INFORMATE makes no representations as to the existence or nonexistence of any software virus, defect or the like, or errors arising from transmission(s) which may occur from the downloading of the Software off of the web site over third party telecommunications lines. IN NO EVENT SHALL INFORMATE, ITS AFFILIATED COMPANIES AND/OR SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, RESULTING FROM LOSS OF OR USE OF DATA, OR PROFITS, REGARDLESS OF THE CLAIM OR FORM OF CLAIM, WHETHER IN CONTRACTS, TORTS OR NEGLIGENCE, ARISING OUT OF OR IN CONNECTION WITH THE DOWNLOADING OF THE SOFTWARE, POSSESSION, USE OR PERFORMANCE OF THE SOFTWARE, DOCUMENTATION, INFORMATION RECEIVED FROM THIS WEB SITE, OR THE PROVISION OF, OR OMISSION OF SERVICES OR INFORMATION AVAILABLE FROM INFORMATE PURSUANT TO THIS DOWNLOAD AGREEMENT AND THIS WEB SITE. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Changes/Interruptions in Service. INFORMATE may, on a regular basis, perform maintenance on its equipment and system which may result in interrupted service. INFORMATE will attempt to provide prior notice of such interruption and changes but cannot guarantee that such notice will be provided. In no event shall INFORMATE be liable to you or any third party due to Lotus’ performance of maintenance and related services, or omission thereof.

No Warranties. The Software is provided “AS IS”. The Software is warranted, if at all, only in accordance with the terms and conditions of the SLA. EXCEPT AS EXPRESSLY WARRANTED IN THE SLA, INFORMATE (ITS AFFILIATES COMPANIES AND SUPPLIERS) MAKES NO WARRANTY, REPRESENTATION, PROMISE OR GUARANTEE, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE SOFTWARE, DOCUMENTATION, OR RELATED TECHNICAL SUPPORT, AND INFORMATE EXPRESSLY DISCLAIMS ALL SUCH WARRANTIES, OF ANY NATURE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF QUALITY, PERFORMANCE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

Security. In order to maintain secure communications and reduce fraud, you agree to protect the security of your numbers, codes, marks, signs, public keys or other means of identification. INFORMATE shall not be liable for any of your losses or damage which results from your failure to secure your means of identification.

Governing Law. This Agreement is entered into in the jurisdiction of Mumbai, India and and governed by the laws of the State of Maharashtra and Indian federal statutes, without regard to its conflicts of laws rules. Any action at law, suit in equity, or other jurisdictional proceeding for the enforcement of this Agreement or any provision thereof shall be instituted exclusively in a federal or state court of competent jurisdiction sitting in Mumbai, India

Termination; Entire Agreement. Violation of this Agreement may result in the immediate termination of your rights to download Software from this web site. In addition, this Agreement and your right to download Software from this web site may be terminated at any time for any reason without notice by INFORMATE. If any provision of this Agreement is unenforceable at law, the rest of the provisions shall remain in effect. No amendment or modification to this Agreement shall be effective unless expressly agreed to, in writing by INFORMATE This Agreement may not be assigned by you without the express, prior written consent of INFORMATE. This Agreement is the complete and exclusive agreement regarding your on-line Software download and replaces any prior oral or written communications between you and INFORMATE.

The original of this Agreement is written in English. You hereby waive any claim or right to have this Agreement translated into any language other than English. Furthermore, you hereby waive any claim or right to have this Agreement interpreted under any local law, ordinance, directive, or act, other than under the laws of the Mumbai. Your ability to download Software shall terminate immediately in the event that any applicable law or regulation is enacted which invalidates any provision of this Agreement, or which prohibits or restricts on-line commerce or Software access such as contemplated hereunder.

I have read and understand this Software Download Agreement and I hereby expressly agree with, accept, and consent to, the terms and conditions of this Software Download Agreement. Furthermore, I hereby waive any claim or right that I may have to assert that my electronic acceptance herewith is not the equivalent of, or deemed as, a valid signature to this Software Download Agreement

This is a post using the word press application downloaded from the Android market place. The mobile device I am using to write this post is the Motorola Backflip.
The WordPress application has a few less features on it than the Blackberry version but it also has some different features like this linking ability [Free Motorola Backflip]
I can bold text italicized and

b quote (put things here)

.
Pictures can be added to the post as you can see with my self portrait. It does not have video uploading capabilities but the WordPress application on my Blackberry say it has video uploading feature that I have not gotten it to work yet.

I got a tweet today saying the WordPress app was upgraded for Blackberry. So I went to Blackberry App World and downloaded the WordPress application.
This post is being done now from my Blackberry Bold 9700. I was able to put in the tags and pick the categories within the application.
This is a lot faster than doing the post in the Bolt browser like I was doing before. I even took a picture and placed it in this post. The video that I took was to large I think to upload from this application so I had to delete and repost.
This is a great application to do my post so far. I can write to multiple Blogs. I am now beginning to use this application and will keep everyone updated with what I like or dislike about this WordPress app. This is a free application on the Blackberry App World.

Dear Customers,

It is with the deepest regret that we hereby notify you that the
global navigation of Nav4All and the Tracking & Tracing will go
offline in 3 days. The reason for the same is that the data licence
agreement with Navteq (a 100% Nokia subsidiary) was not extended, in
a totally unexpected manner. It is not possible to implement data
from another supplier in our Nav4All systems within the short term.
The Nav4All navigation system was developed for Navteq data. Nav4All
has therefore been constrained to stop.

We greatly regret the fact that we have to suspend the operation of
our service. With your help, we have developed Nav4All into a global
product with 27.5 million users in 56 languages, in 5 years. This has
made Nav4All the largest navigation supplier. This large number of
users also has to do with the fact that Nav4All works on hundreds of
different mobile telephones of many makes such as Blackberry, Sony
Ericsson, Samsung, Motorola, Android, HTC, Nokia, LG, Iphone, Ipod
etc.

After 5 years of testing and market development, we witnessed rapid -
in fact, exponential – growth during the last two years. That growth
was reported in the licence reports to Navteq. In mid-December 2009,
the global coverage was extended to include the Philippines, Morocco
and Kenya.

Please contact the Nav4All support desk in case you have any
questions: www.nav4all.com/support. If there is any further
information from Nav4All concerning the subject of this letter, the
same will be published on our website: www.nav4all.com. For reasons
of privacy, Nav4All does not have the email addresses of all its
customers, and we therefore request you to forward this email to the
maximum extent possible, in order to ensure that everyone is
informed.

Kind Regards,

Hennie J.M. Groot Koerkamp (CEO)

Nav4All BV

Keizersgracht 62-64

1015 CS Amsterdam NL

The text of this e-mail will be available on our website as soon as
possible in the following languages: Dutch, French, German, Italian,
Spanish, Portuguese, Chinese, Arabic, Russian, and Indonesian.

The cost is $9.99 a month fron AT&T. I use Youmail.com services and it is cheaper and has more features

Zack SternPC World Tuesday, September 15, 2009; 12:19 AM

I’m scraping together phone service for my startup, mostly relying on mobile numbers that my contacts already know. But I’m considering Internet telephone alternatives, such as VoIP calling to save money.

Some online phone services combine the routing magic I like from Google Voice with more VoIP and business features. One example, RingCentral, sells a small-business tier of service with these functions in mind. RingCentral partly replaces traditional lines and partly supplements them.

On the routing side, the RingCentral website stores the existing phone numbers for you and your employees. When a call comes in, RingCentral rings one–or any concurrent combination–of those numbers. Extensive rules can send calls from certain contacts to certain lines. Or you can route calls based on the time of day, including sending someone to voicemail in off-hours instead of ringing your phones.

RingCentral Office includes a local area-code number, an 800 number, and a dedicated fax-line number for $99/month. Plus, the basic service includes an additional, direct number for each of four employees. (Cheaper bundles are available with fewer numbers.) You can add more incoming numbers for $25/month or upgrade to an 8-line bundle at $179/month. The service also lets you port over existing numbers so that you don’t have to update contacts with new details.

While I think I’d get the most out of these routing services, RingCentral also includes VoIP outgoing calls as part of its monthly base fee. You can make unlimited calls across the country on a SIP phone, while international calls cost extra. However, if you carry a SIP handset when traveling abroad, RingCentral will keep it locked to your local, home number, letting you dial back home without any extra charge.

Many additional features could answer your telephone needs. Voicemail boxes store messages online and can email them as audio files. You can configure a greeting and menu system for incoming calls. The RingCentral-provided fax line handles incoming and outgoing pages.

RingCentral’s flexibility is its best value, combining VoIP service, number routing, and more. Small businesses could save money versus buying many dedicated services. And since one company provides these functions–RingCentral even sells pre-configured VoIP hardware–you’ll save additional troubleshooting and configuration hassles.

Zack Stern is building a new business from San Francisco, where he frequently contributes to PC World.â

The free features are listed below.

One number for all your calls and SMS Call screening
- Announce and screen callers Listen in
- Listen before taking a call Block calls
- Keep unwanted callers at bay SMS
- Send, receive, and store SMS Place calls
- Call free within the continental US and to Canada Taking calls
- Answer on any of your phones Phone routing
- Phones ring based on who calls Forwarding phones
- Add phones and decide which ring Voicemail as easy as email, with transcripts Voicemail transcripts – Read what your voicemail says Listen to voicemail
- Check online or from your phoneNotifications
- Receive voicemails via email or SMS Personalize greeting
- Vary greetings by caller Share voicemail
- Forward or download voicemails More cool things you can do with Google Voice Conference calling
- Join people into a single call Call record
- Record calls and store them online Call switch
- Switch phones during a call Mobile apps
- Try our apps for Blackberry and Android phonesMobile site
- View your inbox from your mobileGOOG-411
- Check directory assistanceManage groups – Set preferences by group

Billing and International Calls: International calling rates Print
Please note: the rates listed below may change at any time

A

Country Google Voice rate per minute
Afghanistan $0.29
Afghanistan, Mobile $0.29
Albania $0.15
Albania, Mobile $0.25
Algeria $0.16
Algeria, Mobile $0.25
American Samoa $0.09
Andorra $0.05
Andorra, Mobile $0.25
Angola $0.17
Angola, Mobile $0.23
Anguilla $0.18
Anguilla, Mobile $0.20
Antigua & Barbuda $0.15
Argentina $0.03
Argentina, Mobile $0.16
Armenia $0.09
Armenia, Mobile $0.24
Aruba $0.12
Aruba, Mobile $0.19
Ascension Island $0.50
Australia $0.03
Australia, Mobile $0.17
Austria $0.02
Austria, Mobile $0.19
Azerbaijan $0.15
Azerbaijan, Mobile $0.19

B

Country Google Voice rate per minute
Bahamas $0.04
Bahrain $0.05
Bahrain, Mobile $0.20
Bangladesh $0.12
Barbados $0.13
Barbados, Mobile $0.20
Belarus $0.25
Belgium $0.03
Belgium, Mobile $0.24
Belize $0.22
Benin $0.22
Bermuda $0.09
Bhutan $0.20
Bolivia $0.09
Bolivia, Mobile $0.15
Bosnia & Herzegovina $0.15
Bosnia & Herzegovina, Mobile $0.29
Botswana $0.12
Botswana, Mobile $0.19
Brazil $0.04
Brazil, Mobile $0.19
Brunei $0.05
Bulgaria $0.04
Bulgaria, Mobile $0.33
Burkina Faso $0.19
Burundi $0.15

C

Country Google Voice rate per minute
Cambodia $0.22
Cameroon $0.18
Cameroon $0.25
Canada $0
Canada, Yukon Territory $0.09
Cape Verde $0.29
Cayman Islands $0.19
Cayman Islands, Mobile $0.19
Central African Republic $0.39
Chad $0.29
Chile $0.03
Chile, Mobile $0.19
China $0.02
Colombia $0.05
Colombia, Mobile $0.09
Comoros & Mayotte $0.44
Congo, Democratic Republic $0.29
Congo, Republic of the $0.19
Costa Rica $0.07
Croatia $0.06
Croatia, Mobile $0.23
Cuba, Guantanamo Bay $0.60
Cyprus $0.05
Czech Republic $0.03
Czech Republic, Mobile $0.19

D

Country Google Voice rate per minute
Denmark $0.02
Denmark, Mobile $0.19
Djibouti $0.39
Dominica $0.14
Dominica, Mobile $0.22
Dominican Republic $0.09
Dominican Republic, Mobile $0.14

E

Country Google Voice rate per minute
Ecuador $0.12
Ecuador, Mobile $0.24
Egypt $0.17
El Salvador $0.20
Equatorial Guinea $0.25
Eritrea $0.29
Estonia $0.03
Estonia, Mobile $0.29
Ethiopia $0.29

F

Country Google Voice rate per minute
Faroe Islands $0.20
Fiji $0.27
Finland $0.05
Finland, Mobile $0.15
France $0.02
France, Mobile $0.15
French Guiana $0.09
French Guiana, Mobile $0.35
French Polynesia $0.24

G

Country Google Voice rate per minute
Gabon $0.18
Gambia $0.33
Georgia $0.06
Georgia, Mobile $0.15
Germany $0.02
Germany, Mobile $0.18
Ghana $0.09
Ghana, Mobile $0.18
Gibraltar $0.06
Gibraltar, Mobile $0.29
Greece $0.02
Greece, Mobile $0.22
Greenland $0.50
Grenada $0.16
Grenada, Mobile $0.25
Guadeloupe $0.04
Guadeloupe, Mobile $0.33
Guam $0.02
Guatemala $0.14
Guinea $0.19
Guinea-Bissau $0.44
Guyana $0.30

H

Country Google Voice rate per minute
Haiti $0.19
Haiti, Mobile $0.25
Honduras $0.09
Honduras, Mobile $0.16
Hong Kong $0.02
Hungary $0.02
Hungary, Mobile $0.19

I

Country Google Voice rate per minute
Iceland $0.03
Iceland, Mobile $0.25
India $0.07
Indonesia $0.09
Indonesia, Mobile $0.14
Iran $0.11
Iran, Mobile $0.11
Iraq $0.09
Iraq, Mobile $0.16
Ireland $0.02
Ireland, Mobile $0.19
Israel $0.03
Israel, Mobile $0.15
Israel, Palestine $0.25
Israel, Palestine, Mobile $0.25
Italy $0.02
Italy, Mobile $0.25
Ivory Coast $0.20

J

Country Google Voice rate per minute
Jamaica $0.10
Jamaica, Mobile $0.25
Japan $0.03
Japan, Mobile $0.14
Jordan $0.05
Jordan, Mobile $0.12

K

Country Google Voice rate per minute
Kazakhstan $0.10
Kazakhstan, Mobile $0.15
Kenya $0.15
Kenya, Mobile $0.20
Korea, North $0.60
Korea, South $0.03
Korea, South, Mobile $0.06
Kuwait $0.12
Kyrgyzstan $0.11

L

Country Google Voice rate per minute
Laos $0.07
Latvia $0.06
Latvia, Mobile $0.29
Lebanon $0.11
Lebanon, Mobile $0.22
Lesotho $0.26
Lesotho, Mobile $0.26
Liberia $0.25
Libya $0.25
Libya, Mobile $0.27
Liechtenstein $0.06
Liechtenstein, Mobile $0.49
Lithuania $0.06
Lithuania, Mobile $0.19
Luxembourg $0.03
Luxembourg, Mobile $0.21

M

Country Google Voice rate per minute
Macao $0.05
Macedonia $0.13
Macedonia, Mobile $0.33
Madagascar $0.29
Malawi $0.15
Malaysia $0.03
Malaysia, Mobile $0.04
Maldives $0.29
Mali $0.25
Malta $0.08
Malta, Mobile $0.25
Marshall Islands $0.31
Martinique $0.05
Martinique, Mobile $0.37
Mauritius $0.16
Mexico $0.08
Mexico, Guadalajara $0.02
Mexico, Mexico City $0.02
Mexico, Mobile $0.19
Mexico, Monterrey $0.02
Micronesia $0.25
Moldova $0.14
Moldova, Mobile $0.21
Monaco $0.03
Monaco, Mobile $0.29
Mongolia $0.15
Montserrat $0.25
Morocco $0.18
Morocco, Mobile $0.29
Mozambique $0.24
Myanmar $0.35

N

Country Google Voice rate per minute
Namibia $0.11
Namibia, Mobile $0.25
Nepal $0.19
Netherlands $0.02
Netherlands, Mobile $0.23
Netherlands Antilles $0.14
New Caledonia $0.26
New Zealand $0.02
New Zealand, Mobile $0.26
Nicaragua $0.16
Nicaragua, Mobile $0.26
Niger $0.16
Nigeria $0.17
Northern Mariana Islands $0.04
Norway $0.02
Norway, Mobile $0.19
Norway, Special Services $0.05

O

Country Google Voice rate per minute
Oman $0.19

P

Country Google Voice rate per minute
Pakistan $0.09
Palau $0.37
Palestine $0.24
Panama $0.05
Panama, Mobile $0.12
Paraguay $0.09
Paraguay, Mobile $0.15
Peru $0.15
Peru, Mobile $0.24
Philippines $0.11
Philippines, Mobile $0.17
Poland $0.02
Poland, Mobile $0.24
Portugal $0.02
Portugal, Mobile $0.24
Puerto Rico $0.02

Q

Country Google Voice rate per minute
Qatar $0.27

R

Country Google Voice rate per minute
Reunion $0.18
Reunion, Mobile $0.31
Romania $0.06
Romania, Mobile $0.19
Russia $0.05
Russia, Moscow $0.03
Russia, Mobile $0.08
Russia, St. Petersburg $0.03
Rwanda $0.16

S

Country Google Voice rate per minute
Samoa $0.49
San Marino $0.05
Saudi Arabia $0.11
Saudi Arabia, Jeddah $0.07
Saudi Arabia, Mobile $0.19
Saudi Arabia, Riyadh $0.05
Senegal $0.19
Serbia & Montenegro $0.11
Serbia & Montenegro, Mobile $0.29
Seychelles $0.10
Sierra Leone $0.32
Singapore $0.02
Slovakia $0.03
Slovakia, Mobile $0.22
Slovenia $0.04
Slovenia, Mobile $0.37
Somalia $0.53
South Africa $0.06
South Africa, Mobile $0.18
Spain $0.02
Spain, Mobile $0.19
Sri Lanka $0.12
St. Kitts & Nevis $0.17
St. Kitts & Nevis, Mobile $0.25
St. Lucia $0.20
St. Pierre & Miquelon $0.26
St. Vincent & The Grenadines $0.27
Sudan $0.16
Sudan, Mobile $0.29
Suriname $0.22
Swaziland $0.11
Swaziland, Mobile $0.20
Sweden $0.02
Sweden, Mobile $0.18
Switzerland $0.02
Switzerland, Mobile $0.29
Syria $0.24

T

Country Google Voice rate per minute
Taiwan $0.02
Taiwan, Mobile $0.09
Tajikistan $0.12
Tanzania $0.15
Tanzania, Mobile $0.15
Thailand $0.03
Togo $0.30
Tonga $0.40
Trinidad & Tobago $0.07
Trinidad & Tobago, Mobile $0.12
Tunisia $0.19
Tunisia, Mobile $0.29
Turkey $0.05
Turkey, Mobile $0.18
Turkey, North Cyprus $0.09
Turkmenistan $0.15
Turks & Caicos Islands $0.25
Turks & Caicos Islands, Mobile $0.25
Tuvalu $0.55

U

Country Google Voice rate per minute
Uganda $0.14
Ukraine $0.10
Ukraine, Mobile $0.16
United Arab Emirates $0.23
United Kingdom $0.02
United Kingdom, Mobile $0.19
United States $0
United States, AK $0.04
United States, HI $0.02
United States, Toll Free $0
Uruguay $0.07
Uruguay, Mobile $0.21
Uzbekistan $0.09

V

Country Google Voice rate per minute
Vanuatu $0.56
Vatican City $0.06
Venezuela $0.03
Venezuela, Mobile $0.16
Vietnam $0.09
Virgin Islands, British $0.15
Virgin Islands, British, Mobile $0.19
Virgin Islands, U.S. $0.03

Y

Country Google Voice rate per minute
Yemen $0.16
Yemen, Mobile $0.16

Z

Country Google Voice rate per minute
Zambia $0.07
Zambia, Mobile $0.17
Zimbabwe $0.08
Zimbabwe, Mobile $0.38

Get it from the Blackberry Application Store blackberry.com/appworld
]]> http://www.mobilewiseguy.com/youmail-application/feed/ 0 http://www.mobilewiseguy.com/blackberry-application-memory-leak-issue/ http://www.mobilewiseguy.com/blackberry-application-memory-leak-issue/#comments Fri, 12 Jun 2009 15:47:00 +0000 Admin http://5173810a-6d9b-427d-a745-0803ffdf84ca I have a problem with my application memory leaking on my Blackberry. I have spent weeks and hours on the phone with Blackberry support to fix this issue. On this post I am copying and pasting my emails onto this Blog so you can read our interactions and what I was told to do.

Marc
BlackBerry Customer Support
Research In Motion Limited
Tel:
NA Toll Free: 1-877-255-2377
UK Toll Free: 0808 100 7466
Europe: +44 1753 558400
Worldwide: +1-519-888-6181
Email: help@blackberry.com
Web: www.blackberry.com

***Now Available – BlackBerry Training for BlackBerry Enterprise Server software administrators. For information about current course offerings, please visit www.blackberry.com/go/training.

——Original Message——
From: curtis@curtism.com
Received: Sunday, May 24, 2009 7:14:01 AM (EST)
To: help@blackberry.net
Subject: Re: RE: RQST00006811854 Issues with running out of memoryonthehandheld

I could not duplicate sending the logs. My Blackberry is losing application memory the same way and I do not have any applications downloaded.
I have decided to switch the Blackberry Bold out with the warranty exchange program with at&t.
I have been on the phone with Blackberry support for over 3 hours and weeks have gone by without any results.
I tried to do everything that the Blackberry support team has asked me. If I had a client with the same issue I would advise to switch the unit out because it is defective and I would not want them to spend the hour on the phone with support and not be able to use their Blackberry properly for weeks.

Thanks for you help.

What did the logs say that you got from me? The memory was already leaking out when I sent those logs. I was at 12MB when I sent those and that dropped from 31MB to 12 in a day.
Curtis Matthews

—–Original Message—–
From: BlackBerry Support

Date: Sat, 23 May 2009 19:22:02
To:
Subject: Re: RE: RQST00006811854 Issues with running out of memory
onthehandheld

Hello Curtis,

I am following up to see if you have been getting the logs and to see if you are still having issues with your Memory on your handheld. I have not heard from you since the 17th. I will following mid this week and if I don’t hear back from you I will consider this case to be closed. Though we can always re-open or refer back to the case if needed.

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us.

Sincerely,

Marc
BlackBerry Customer Support
Research In Motion Limited
Tel:
NA Toll Free: 1-877-255-2377
UK Toll Free: 0808 100 7466
Europe: +44 1753 558400
Worldwide: +1-519-888-6181
Email: help@blackberry.com
Web: www.blackberry.com

***Now Available – BlackBerry Training for BlackBerry Enterprise Server software administrators. For information about current course offerings, please visit www.blackberry.com/go/training.

——Original Message——
From: support@blackberry.net
Received: Monday, May 18, 2009 10:30:03 PM (EST)
To: curtis@curtism.com
Subject: Re: RE: RQST00006811854 Issues with running out of memory onthehandheld

Hello Curtis,

Thank you for the log, on the next email provide the log as an attachment and provide the following information at the same time.

Every day I would like you to document the following.

- What your Memory level is at
On the handheld from the main screen go into Options>Status and document the file free
- What application are you going to install this day
List the name of the program you are going to install after you get the logs. After the application is installed, document the file free again.
On the first day don’t download, on the second download the AppWorld and only the Appworld.

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us.

Sincerely,

Marc
BlackBerry Customer Support
Research In Motion Limited
Tel:
NA Toll Free: 1-877-255-2377
UK Toll Free: 0808 100 7466
Europe: +44 1753 558400
Worldwide: +1-519-888-6181
Email: help@blackberry.com
Web: www.blackberry.com

***Now Available – BlackBerry Training for BlackBerry Enterprise Server software administrators. For information about current course offerings, please visit www.blackberry.com/go/training.

——Original Message——
From: curtis@curtism.com
Received: Sunday, May 17, 2009 7:19:31 AM (EST)
To: help@blackberry.net
Subject: RE: RQST00006811854 Issues with running out of memory onthehandheld

The 2nd event log my app memory is 10.8mb with no apps install except fo app world

Curtis Matthews

Hello Curtis,

As per our conversation, I would request you do the following to isolate the issue.

Every day I would like you to document the following.

- What your Memory level is at
On the handheld from the main screen go into Options>Status and document the file free
- What application are you going to install this day
List the name of the program you are going to install after you get the logs. After the application is installed, document the file free again.
On the first day don’t download, on the second download the AppWorld and only the Appworld.

Every day I want you to get the Handheld Logs after you document the handheld information. Go through the following commands.
In the Command prompt copy and paste the following.

cd C:\program files\common files\research in motion\apploader

In the Apploader folder to get the log type the copy and paste the following command, don’t forget to rename the filename.

loader /eventlog c:\handheldlogs\filename.txt

Make sure to have the .txt at the end of the name otherwise it won’t create the text file.

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us.

Sincerely,

Marc
BlackBerry Customer Support
Research In Motion Limited

CurtisM.com
305-323-7985

May 15th
Hello Curtis,

Your handheld still has the Vlingo app which is most likely the cultrate in this situation. I would recommend that we backup the handheld, Security Wipe it erasing all applications. Make sure Vlingo has been removed, then restore the backup and only install those applications you need (No Vlingo 2.0). We would enable logging as well just in case the issue persists.

Vlingo has released a 3.0 version which is now available, it could be the older version had issues. Though this new version costs money.

Let me know what applications you are planning on installing before you proceed to install them. This way I can try and copy your configuration. If you would like me to call you in regards to this issue, let me know a time and number to best reach you.

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us.

Sincerely,

Marc
BlackBerry Customer Support
Research In Motion Limited
Tel:

May 14th

Hello Curtis,

Here are the instructions on how to enable handheld logging and get the logs from the handheld

1. Can you perform a test on a good and bad handheld and provide fresh BES logs, screenshots from the handhelds and the handheld logs. (this is to clarify issue for possible escalation)
Prior to test, enable Handheld Logging
From the main screen on the handheld, hold down the ‘ALT’ button and type the letters “L G L G” once you let go you will be in the EventLog
Press in the ‘Menu’ button and select “Options” and change the Min log level to “Debug Info”. Then save your settings.

When you have reproduced the issue, go through the following steps to get the handheld logs and information.

You will need to either have the BlackBerry Desktop Manager 4.7 installed or WEBSL which can be downloaded from www.blackberry.com/upgrade.
Once installed, navigate in DOS to C:\Program Files\Common Files\Research In Motion\AppLoader, or on a dual core system, C:\Program Files (x86)\Common Files\Research In Motion\AppLoader.

I would like you to gather the handheld logs and Device Info. Here are the commands needed.
- Eventlog loader.exe /eventlog “c:\outfilename.txt”
- Deviceinfo loader.exe /deviceinfo “c:\outfilename.txt”

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us.

Sincerely,

Marc
BlackBerry Customer Support
Research In Motion Limited

May 13th

Hello Curtis,

I apologize about forgetting to give my schedule. I work from 10:00 AM – 8:00 PM Wednesday to Saturday. Could we reschedule for a later time? If not let me know and I will arrange for the call back at your convenience.

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us.

Sincerely,

Marc
BlackBerry Customer Support
Research In Motion Limited

May 13th

Hello Curtis,

I am sorry that you are still having the issue. I don’t beleive that this is a hardware issue and replacing the handheld may not resolve this. I would like to help you resolve this issue if possible, if you can let me know a date and time that would best suit you for a call back so we may hopefully resolve this issue. As well if you can provide the call back number that you wish me to call.

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us.

Sincerely,

Marc
BlackBerry Customer Support
Research In Motion Limited

Started April 30th

Hello Curtis,

I have attempted to contact you with no luck. If you can let me know the best time and number to contact you, we will be able to work on your issue.

If you have any questions or comments, feel free to contact us.

Thank you again for contacting us.

Sincerely,

Marc
BlackBerry Customer Support
Research In Motion Limited

Bellsouth Mobility had this same service over 10 years ago but no one knew how to use it.

I used the one number service for years and became an expert with the features and options.

Other companies such as VOX tried to sell the same technology but failed.

Youmail.com give you some of the features for free.

I have been using Gotvoice for years to listen to my voicemail in my email and see them and listen to them in my Blackberry browser. This company has many usefull features with the service.

Klausner Technologies has sued Citrix Systems, Comverse, Embarq Holdings, Google, LG, and Verizon Communications over visual voicemail patent infringement. Klausner successfully sued AT&T and Apple over the same patent and received a settlement from the two companies. LG and Verizon recently began offering visual voicemail on the Voyager. Klausner was granted the patent for visual voicemail on 1996.

http://www.WirelessConsultant.net
305-323-7985